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Stretch Zone · 2 months ago

Sales and Studio Manager

Aiken, SC

Full-time

Onsite

Mid, Senior Level

$33K/yr - $52K/yr

Stretch Zone is a franchise dedicated to helping its members live fuller lives through practitioner assisted stretching. They are seeking a dynamic and energetic Sales and Studio Manager to lead their Aiken, SC location, focusing on business development, sales growth, and excellent customer service.

FitnessHealth CareWellness

Responsibilities

Develop business collaborations, plan off-site events and studio programs to introduce potential clients to the benefits of practitioner assisted stretching (Lead Development)

Lead and grow internal sales by introducing potential clients to Stretch Zone methods and presenting them with a stretch program suitable and tailored to their needs (Converting Leads to Memberships)

Provide training and development to Sales Associates to increase studio membership

Serve the Stretch Zone client base with excellent customer service and assure individualized and effective practitioner-assisted stretching consistent with their individualized program protocols (Quality Control)

Manages the studio staff to:

+ maintain studio hours and assure effective time utilization of staff

+ meet studio sales KPIs

+ provide excellent client service to support client retention

+ assure staff compliance with Stretch Zone stretch protocols and the team member hand book

+ provide or arrange team member training as and when needed or required by Stretch Zone corporate, and

+ maintain a clean, inviting and safe premises

Drive studio culture and support team-member retention

Support expense management and provide regular reporting to studio ownership

Maintain current familiarity with all Stretch Zone systems used in the studio operations

Perform and manage the studio team to affect all required operational tasks such as tracking swag inventory, stocking studio requirements, managing the front desk (taking payments, executing membership agreements, confirming appointments, etc.)

Qualification

Sales experienceMarketing experienceLeadership skillsFitness industry knowledgeCustomer service skillsExcel proficiencyAnalytical skillsDetail-orientedSelf-starterCollaboration skills