Birge & Held · 10 hours ago
Service Technician I( Multi Family)
Kansas City, MO
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrBirge & Held is committed to transforming lives through multifamily housing. The Service Technician I is responsible for supporting maintenance operations to ensure resident satisfaction and property functionality, while adhering to company standards and regulations.
Property ManagementReal Estate
Responsibilities
Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws
Inspect buildings and common areas to assess cleanliness, safety, and overall property condition
Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities
Complete all assigned work orders within 48 hours, unless an emergency requires immediate action
Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Community Manager
Perform on-site work to preserve and enhance asset appearance and functionality
Provide daily progress updates and communicate frequently with the operations team
Coordinate and complete tasks in alignment with broader departmental priorities
Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors
Assist in ensuring a positive resident experience through timely service and proactive maintenance
Maintain the cleanliness and safety of grounds and common areas
Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal
Assist with maintenance needs at other B&H properties as requested
Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time
Participate in the maintenance on-call rotation to handle after-hours emergencies
Perform other duties as assigned by the Service Manager
Qualification
Required
Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws
Inspect buildings and common areas to assess cleanliness, safety, and overall property condition
Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities
Complete all assigned work orders within 48 hours, unless an emergency requires immediate action
Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Community Manager
Perform on-site work to preserve and enhance asset appearance and functionality
Provide daily progress updates and communicate frequently with the operations team
Coordinate and complete tasks in alignment with broader departmental priorities
Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors
Assist in ensuring a positive resident experience through timely service and proactive maintenance
Maintain the cleanliness and safety of grounds and common areas
Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal
Assist with maintenance needs at other B&H properties as requested
Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time
Participate in the maintenance on-call rotation to handle after-hours emergencies
Perform other duties as assigned by the Service Manager
Working knowledge of OSHA standards and other environmental safety standards
Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools
Able to operate all necessary tools to perform the essential functions of the position
Above average oral communication skills
Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work
Able to multi-task and prioritize work orders
Exhibit strong attention to detail
Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand
Able to think logically to troubleshoot, analyze situations, and make sound business decisions
Able to perform a variety of duties in all types of weather
Able to lift, push, and pull up to 75 pounds
Preferred
Formal technical training and/or equivalent job experience in heating and air conditioning
EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire
HVAC certification, preferred
For positions that require travel between properties, a valid driver's license and reliable transportation are required
Experience in residential property maintenance is beneficial
Smart phone preferred for work purposes
Benefits
Up to $10,000 in rental assistance—$5,000 provided by Topeka and $5,000 from the ownership group
Company
Birge & Held
Birge & Held is a private equity real estate investment firm, provides real estate investment, property management & construction services.
Founded in 2008
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Held
President & COO
Sarah (Lapp) Souers, MBA
Strategic Partnership Manager
Recent News
2025-07-04
2025-07-02
Business Wire
2025-05-17
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