Apply on Employer Site

TransMedics, Inc. · 2 months ago

Clinical Specialist - Organ Care System (OCS) Seattle

WFH - Washington

Full-time

Hybrid

Entry, Mid Level

2+ years exp

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. The OCS Specialist maximizes and supports the use of the Organ Care System for organ retrieval and transport prior to, during, and after transplantation, while also managing inventory and participating in medical conferences.

Health CareMedicalMedical DeviceService IndustryWellness

Responsibilities

Completion of rigorous hands-on training and OCS certification across all organ platforms at TransMedics’ training facility in Andover, MA

Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according to TransMedics protocols and policies

When not on OCS call days, perform assigned tasks during standard working hours, either remotely from home or as assigned, including but not limited to:

Managing inventory & shipments on a weekly basis

Assist with Lab Trainings

Participate in R&D activities in lab

Assist with establishing launch points

Participate in medical and scientific conferences and meetings (inside or outside the US)

Communicate regularly with Organ Management Phone Support to relay real time updates while supporting ongoing OCS cases

Regularly communicate OCS utilization activities and users’ feedback

Annual recertification on all organ platforms

Timely submission of post case documentation and preparation/presentation of case reviews (with support and review of senior colleague) following the use of the OCS

Provide customer support as needed (e.g. hospital in-services & refresher training)

Perform other TransMedics tasks and duties as assigned/required

Qualification

ICU experienceECMO experienceTransplant experienceMicrosoft Office SuiteCustomer interaction skillsInterpersonal skillsProblem-solving skillsOrganizational skillsCommunication skills