Bradford Allen · 2 months ago
Property Administrator
Deerfield, IL
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $57K/yrBradford Allen is a Chicago-based national commercial real estate firm that provides a wide range of brokerage services. The Property Administrator role involves communicating and coordinating with tenants, vendors, and building staff to ensure smooth building operations and tenant satisfaction.
Real Estate
Responsibilities
Greet and screen visitors to the property management office. Respond to walk in traffic in property management office. Assist tenants with customer service requests; fulfill requests for after-hours access fobs and fitness center access, coordinate conference room reservations, etc
Research and respond to internal and external requests for information, service or assistance by telephone or by e-mail promptly and thoroughly. Effectively coordinate with others or work independently to resolve or ensure resolution of issues or problems in a timely manner
Work with Property Manager to prepare and maintain accurate tenant lease abstracts
Coordinate tenant move in and move out process
Track tenant cleaning & maintenance requests in work order system. Assist Property Manager with billing tenants back for services as needed
Monitor and coordinate the accounts receivable and accounts payable processes to meet established goals for accuracy and timeliness
Accurately review and code all invoices through the Avid Payables System
Participate in the preparation of the annual budget and accurately and thoroughly complete assigned deliverables under the direction of the Property Manager
Support the Property Manager in the implementation and maintenance of a formal documented tenant relations plan to ensure tenant satisfaction as measured by formal and informal feedback, annual survey results and controllable tenant retention
Plan and execute multiple tenant appreciation events throughout the year
Assist Property Manager with preparing vendor contracts and tracking expiration dates. Effectively coordinate vendor relationships, such as janitorial, landscaping, including regular contact to promptly identify and resolve issues, managing service levels to meet contract specifications, and participating in and documenting walk-throughs
Review all vendor & tenant COIs for compliance with building requirements. Monitor expirations and request updated COIs as necessary. Accurately and timely maintain the Alliant COI portal
Complete and/or participate in property inspections and compliance audits
As directed by Property Manager, distribute accurate and complete security and life safety plans to all tenants and ensure training and fire drills are conducted according to prevailing code
Maintain electronic property document files
Accurately and timely complete other tasks/duties as assigned by the Property Manager
Qualification
Required
General knowledge of customer service principles and practices
Strong oral and written communication skills
Ability to effectively address and resolve sensitive tenant and vendor issues
Demonstrated ability to identify and raise issues and propose solutions
Demonstrated ability to manage multiple tasks and priorities to conclusion
General knowledge of budget preparation, financial statement analysis, building account management, Accounts Payable and Accounts Receivable
Proficiency in Microsoft Word, Excel, Outlook
Preferred
Active Real Estate License preferred but not required
Benefits
401(k) matching
AD&D & LTD insurance
Dental insurance
Health insurance
Vision insurance
Health savings account
Paid time off
Company
Bradford Allen
Bradford Allen is a national commercial real estate firm headquartered in downtown Chicago.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Laurence Elbaum
Principal and Co-Founder
Sam Haddad
Chief Financial Officer
Company data provided by crunchbase