Director - Customer Engineer (India-Based) jobs in United States
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Applied Materials · 2 months ago

Director - Customer Engineer (India-Based)

Applied Materials is a global leader in materials engineering solutions for the semiconductor and display industries. The role of Customer Engineer Leader involves creating and leading a Field Service Organization to support the semiconductor ecosystem in India, focusing on hiring, coaching, and operational management.

ElectronicsManufacturingSemiconductorSoftware
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H1B Sponsor Likelynote

Responsibilities

Building the Organization: Responsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements
Leadership: Provides direction, coaching, and development for team members
Problem Solving: Identifies and resolves technical, operational, and organizational issues
Customer Relationship Management: Maintains and develops relationships with customers
Operational Management: Manages financial, manpower, and operational requirements
Communication: Effectively communicates business progress, goals, and updates
Safety Practices: Ensures appropriate safety practices among team members
Quality Improvement: Promotes processes to reduce cycle time and drive continuous improvement

Qualification

Semiconductor industry knowledgeWafer FAB equipment expertiseIndustrial Engineering practicesMechanical EngineeringElectrical EngineeringMechatronicsChemical EngineeringMetallurgyCustomer Relationship ManagementOperational ManagementSafety PracticesQuality ImprovementCertifications in SemiconductorPharmaceutical manufacturing knowledgeBiotechnology manufacturing knowledgeLeadershipProblem SolvingCommunication

Required

15+ Years of experience
Bachelors/Masters in Engineering or Equivalent. Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and Metallurgy
Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance)
Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes
Candidates must be open to relocating to Singapore or Taiwan for an initial assignment of 6 to 9 months upon joining
After completing the first 12 months, they will be expected to transition to a permanent role based in Ahmedabad, Gujarat, India

Preferred

In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred
Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add

Benefits

Comprehensive benefits package
Participation in a bonus and a stock award program

Company

Applied Materials

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Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.

H1B Sponsorship

Applied Materials has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)

Funding

Current Stage
Public Company
Total Funding
$2.1B
Key Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M

Leadership Team

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Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
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Tony Chiang, Ph.D
VP, CTO Applied AI
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Company data provided by crunchbase