Instacart · 5 months ago
Field Technician - Philadelphia, PA (Contractor)
Philadelphia, PA
Contract
Onsite
New Grad, Entry Level
$40/hr - $40/hrInstacart is transforming the grocery industry by providing essential delivery services and flexible earning opportunities. The Field Technician role involves supporting the Deployment Operations team by resolving hardware and software issues at partner locations, conducting quality checks, and collaborating with teammates to improve processes.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Unpacking and conducting Inbound Quality Checks of incoming shopping carts and other hardware upon arrival at Retailer locations
Setting up carts by configuring/updating software, and setting up the hardware to the needs of the retailer
Packing replacement carts and other hardware to be shipped back to warehouse
Work with Deployment Operations Technicians in providing hardware feedback from warehouse and field deployed hardware back to the hardware team
Travel is a component of this job and at times may require overnight stays
Qualification
Required
Require knowledge of: Wi-Fi setups & configurations and wiring of routers
Experience working with communication tools such as slack, google sheets & email
Investigate and resolve intermittent problems -provide troubleshooting and assist software support team
Ability to learn quickly and follow established procedures & directives
Ability to work in a retail, grocery store environment and lift up to 40 kilograms
Able to use generic battery-operated power tools
Must be meticulous and diligent with tracking materials and serial numbers
Ability to think out of the box and roll up their sleeves when needed
Access to a vehicle and willingness to travel to sites in the United States to perform cart setup and installations as required
Make Safety top priority
Enjoy learning about and working directly with software and hardware of new technology
Highly organized with strong verbal and written communication skills to support customer and team interactions, as well as documentation
Customer-focused orientation that aims to over-deliver on expectations
Willing to work independently in the field
A logical thinker who can connect the dots when a complex challenge arises
Collaborative attitude who enjoys working with a team to solve problems
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
2026-01-11
2026-01-09
Company data provided by crunchbase