Burrell Behavioral Health ยท 3 months ago
Client Access Representatives - Customer Service (Springfield, Republic, & More)
Burrell Behavioral Health is a community mental health provider dedicated to improving client care and fostering a culture of belonging. They are seeking Client Access Representatives to provide exceptional customer service, manage client appointments, and maintain accurate client records in a dynamic clinic environment.
Health CareMedicalMental HealthNon ProfitPersonal Health
Responsibilities
Provide exceptional customer service to all clients, staff, and leadership team members
Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
Schedule and reschedule client appointments as needed
Complete client intake paperwork accurately and efficiently
Collect client cost shares for appointments
Work with providers to manage cancellation lists and reschedules
Maintain and update provider cancellation lists
Accurately complete daily deposit logs
Scan documents into client charts
Qualification
Required
A high school diploma or equivalent
Proficiency in Microsoft Office Suite
Strong computer skills
Excellent typing skills
Exceptional organizational skills
Preferred
Previous customer service experience
Benefits
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Company
Burrell Behavioral Health
Burrell Behavioral Health is an autism & neuropsychology health center that offers mental health needs, counseling, & psychiatric services.
H1B Sponsorship
Burrell Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (7)
2022 (4)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Recent News
Missouri Business Alert
2025-07-19
Springfield Business Journal
2025-06-07
Springfield Business Journal
2024-11-10
Company data provided by crunchbase