Client Access Representatives - Customer Service (Springfield, Republic, & More) jobs in United States
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Burrell Behavioral Health ยท 3 months ago

Client Access Representatives - Customer Service (Springfield, Republic, & More)

Burrell Behavioral Health is a community mental health provider dedicated to improving client care and fostering a culture of belonging. They are seeking Client Access Representatives to provide exceptional customer service, manage client appointments, and maintain accurate client records in a dynamic clinic environment.

Health CareMedicalMental HealthNon ProfitPersonal Health
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H1B Sponsor Likelynote

Responsibilities

Provide exceptional customer service to all clients, staff, and leadership team members
Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
Schedule and reschedule client appointments as needed
Complete client intake paperwork accurately and efficiently
Collect client cost shares for appointments
Work with providers to manage cancellation lists and reschedules
Maintain and update provider cancellation lists
Accurately complete daily deposit logs
Scan documents into client charts

Qualification

Customer service experienceMicrosoft Office SuiteComputer skillsTyping skillsOrganizational skills

Required

A high school diploma or equivalent
Proficiency in Microsoft Office Suite
Strong computer skills
Excellent typing skills
Exceptional organizational skills

Preferred

Previous customer service experience

Benefits

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Company

Burrell Behavioral Health

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Burrell Behavioral Health is an autism & neuropsychology health center that offers mental health needs, counseling, & psychiatric services.

H1B Sponsorship

Burrell Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (7)
2022 (4)
2021 (9)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Dustin Brown
Chief Operating Officer- Brightli Medical Group
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Elizabeth Avery, MA, LPC
Chief Operating Officer, Southwest Region
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Company data provided by crunchbase