Suveto · 2 months ago
Client Services Representative - Animal Clinic of Milford
Suveto is looking for a motivated and detail-oriented individual to join their dedicated team at the Animal Clinic of Milford as a full-time Client Services Representative. The role involves providing high-quality customer service, supporting the veterinary staff, and ensuring a compassionate experience for clients and their pets.
Management ConsultingTrainingVeterinary
Responsibilities
Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in
Know vaccination protocol and common veterinary terms
Oversee the clinic flow
Manage and assist clients in the euthanasia paperwork and aftercare process
Discuss payment choices with clients
Assist with daily administrative duties such as responding to client texts and emails, emailing medical records, processing medication requests, distribute daily mail and client/doctor correspondence
Maintain knowledge of extension numbers to reach employees throughout the network
Assist in emergency situations by expediting calls to triage staff members
Perform other job duties as assigned
Qualification
Required
High School Diploma or equivalent required
Previous experience in client services
Must be computer literate; basic computer skills with ability to navigate new software
Excellent communication skills
Ability to multi-task
Ability to work well within a team environment
Preferred
At least 1 year working within a VETERINARY FIELD is preferred
Benefits
Paid time off
Paid holidays
Medical, dental and vision insurance
Pet care discounts
401K with a true match up to 4%
SUVETO’S VETERINARY STOCK OWNERSHIP PLAN
Company
Suveto
Suveto provides business management support, mentorship, leadership training, and networking services for veterinary professionals.
H1B Sponsorship
Suveto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Company data provided by crunchbase