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Obsidian Solutions Group · 2 months ago

Junior Systems Administrator

Springfield, VA

Full-time

Hybrid

Entry Level

2+ years exp

Obsidian Solutions Group LLC is a fast-growing professional services firm based in Fredericksburg, VA, specializing in technology-enabled solutions for complex problems. The Junior Systems Administrator will provide support for both on-site and remote users, manage desktop and server systems, and troubleshoot IT systems to ensure efficient operations.

Data ManagementInformation TechnologySoftwareTraining

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide systems administration of desktop and server systems connected to local and wide area networks

Desktop system management responsibilities to include the following:

Account monitoring

Security

Operating System (OS) installation

Any other local area system administration related functions

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide support to IT systems including:

Day-to-day operations

Monitoring and problem resolution for all client, server, storage, network devices, mobile devices, etc

Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution of problem

Isolate and resolve hardware and software problems involving:

Applications

Operating systems

Hardware

Communications infrastructure

Troubleshoot, maintain the integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance

Integrate new technologies into new and existing systems including the transition and migration of corporate systems

Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements

Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels

Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required

Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports

Conduct routine and emergency maintenance of assigned data center equipment

Qualification

ServiceNowWindows Server AdministrationUnix/Linux Server AdministrationTroubleshootingTCP/IPDNSActive DirectoryScriptingIT SecurityCustomer ServiceProblem ResolutionCommunication Skills

Required

Must be a U.S Citizen

Security Clearance: Active Top Secret/SCI

ServiceNow Experience Required

Demonstrated experience troubleshooting software, hardware, and network issues is required

Must have experience with Windows and/or Unix/Linux server administration in either or both physical and virtualized environments

Must have demonstrated experience with scripting (VB, PERL, shell, etc), customer service and support, and a working knowledge of IT security concepts and best practices

Must have familiarity with Windows Active Directory and Group Policy Objects

Will be required to obtain CompTIA Security+ or DoD 8570 Level II equivalent certification within 6 months of hire

Preferred

Working knowledge of the following concepts are strongly desired: TCP/IP, DNS, LDAP, Firewalls, Local and Wide Area Networks, Storage Area Networks, Network Attached Storage

Knowledge of databases such as SQL and Oracle

Previous experience managing DNS records, SSL Certifications, Crontab entries, and Linux or Windows user accounts is highly desired

Previous experience supporting the IC/DOD is desired

Experience within the Imagery Intelligence domain would be a plus

Bachelor's Degree with two (2) years of Systems Administration experience is desired, but experience can be substituted in lieu of a degree