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American Packaging Corporation · 2 months ago

Digital Account Manager

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

American Packaging Corporation (APC) is a leading flexible packaging converter in North America. The Digital Account Manager will be responsible for expanding APC's presence in the assigned market and growing Digitally Printed Packaging revenue through effective sales techniques and strong customer relationships.

ManufacturingPackaging ServicesPrintingSupply Chain Management

Responsibilities

Build strong product and customer knowledge, offering creative solutions to internal and external customers

Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities

Manage accounts, develop and implement plans to increase market share

Develop strategies for NBOs and monitor their status in CRM/commercialization systems

Coordinate activities with Customer Service and Graphics

Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes

Set sales goals, prepare tailored proposals, and follow up with customers

Facilitate product development and ensure customer satisfaction

Develop sales plans, complete quarterly/monthly reports, and participate in industry events

Qualify leads and provide updates to Sales Leadership

Maintain CRM data promptly with accuracy and conduct market research for new opportunities

Ownership over AR collections where needed and support customer through urgent requests and quality issues to resolution

Perform other duties as assigned

Qualification

Sales experienceCustomer relationship managementAnalytical skillsOrganizational skillsMathematical skillsCommunication skillsProblem-solving skills

Required

Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field

Above average analytical and organizational skills

Ability to prioritize duties

Ability to communicate well

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure documents

Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers

Ability to work with mathematical concepts such as probability and statistical inference

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to remain in a stationary position for extended periods of time and travel

Ability to move through APC and customer facilities safely

Ability to operate office machines such as computers, copiers, fax machines, etc

Ability to frequently communicate with co-workers and exchange accurate information