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DMA - DuCharme, McMillen & Associates, Inc. · 2 months ago

Senior Manager, Quality Assurance

Fort Wayne, IN

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

DMA is an employee-owned company that prioritizes its employees and has been recognized as a Great Place to Work. The Senior Manager, Quality Assurance will lead the strategic direction of the QA practice, overseeing operations, testing methodologies, and team development to ensure software releases meet all requirements and drive continuous improvement.

Accounting

Growth Opportunities

No H1B

Responsibilities

Oversee QA operations and software delivery quality across multiple projects and teams

Develop and execute testing strategies, plans, estimates, and schedules for product releases

Track milestones; prepare regular progress reports; monitor budgets, receipts and expenditures related to projects; communicate with the executive team and other stakeholders

Demonstrate leadership abilities to our clients with the deployment of software upgrades, enhancements and fixes that are coordinated based on release schedules

Lead and mentor QA managers and engineers to achieve high performance and career growth

Manage talent acquisition and succession planning for the QA team

Champion department and corporate initiatives related to quality, automation, and process improvement

Collaborate with product owners, subject matter experts, and clients to define testable requirements

Coordinate and participate in sprint planning, release readiness, and regression testing cycles

Define and implement automated unit and regression test cases

Ensure proper documentation of QA processes, test plans, and results

Facilitate communication across distributed teams to optimize resource utilization

Provide regular quality status reports to leadership and stakeholders

Establish and maintain relationships with third-party software vendors

Divide tasks into quantifiable subtasks, and reasonably predict the effort to complete the tasks

Ensure compliance with security, performance, and quality standards

Identify, manage, and mitigate technical and operational risks

Management and oversight of direct reports

Track actual hours against estimates, anticipate, and communicate deviations from original estimates to all stakeholders

Work with team members to ensure that software releases meet the defined security and quality assurance standards

Qualification

QA leadership experienceTesting strategies developmentAutomation frameworksSQL proficiencyAgile methodologiesCI/CD pipelinesPerformance testingWeb-based architectureMultitasking skillsProblem-solving skillsOrganizational skillsVerbal communicationWritten communicationLeadership skills