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Technogym · 2 months ago

Sales Account Manager, Private Clients (San Francisco)

San Francisco Bay Area

Full-time

Onsite

Mid, Senior Level

3+ years exp

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. The Sales Account Manager, Private Clients role focuses on driving new business and managing accounts within the Home Consumer segment, requiring strong relationship-building and sales skills in a field-based capacity. The position involves regular travel throughout the greater San Francisco area to develop and maintain long-term customer relationships.

FitnessHealth Care

Responsibilities

Contribute to Sales Performance by achieving sales targets

Maintain good product knowledge and ensure an outstanding customer experience

Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs

Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events

Develop new customers and maintain relationships with the existing ones to generate new business opportunities

Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities

Develop a network with showroom partners and high-end furniture brands

Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company

Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology

Liaise with Logistics and After-Sales Service for any needs oriented to supreme service

Go above and beyond the company requirements, adhering to the dress code and appearance guidelines

Keep up-to-date on brand activities, locations, events and marketing activities

Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey

Consult with the in-house design team to create home gym layouts

Guarantee continuous, proactive feedback from the market

Qualification

Sales Account ManagementBusiness DevelopmentLuxury Retail ExperienceCRM Tool ProficiencyLocal Marketing KnowledgeNetworking SkillsEntrepreneurial ApproachStakeholder InfluenceCustomer Relationship ManagementCommunication SkillsPresentation Skills

Required

3-5 years' experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products

BA/BS Degree in Business Administration, Sales or a related field

Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level

Selling aptitude with emphasis on business development

Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media

Ability to acquire some expertise in Store operations applications (Sales Force and SAP)

Entrepreneurial approach

Ability to create and cultivate a network