Apply on Employer Site

ŌURA · 3 days ago

Senior Manager, IT SaaS Operations

United States

Full-time

Remote

Mid, Senior Level

$128K/yr - $186K/yr

6+ years exp

ŌURA is a company dedicated to empowering individuals to understand and improve their health through innovative products. They are seeking a Senior Manager, IT SaaS Operations to oversee the IT SaaSOps lifecycle and ensure effective employee technology experiences through strategic vendor partnerships.

Health Wellness & Fitness

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Own and manage the full lifecycle governance of ŌURA’s IT SaaS platforms and collaboration tools, from intake and onboarding to deprecation, ensuring each aligns with the company’s identity architecture and role-based access standards

Lead vendor engagement, owning the relationship with IT/Workplace Technology SaaS vendors, ensuring applications are budgeted for change and renewals are timely. Support and contribute to ongoing governance for SaaS and collaboration tools

Support Enterprise Architecture as they work to maximize the value and impact of existing IT SaaS platforms by roadmapping their full capabilities to drive efficiency, automation, and cross-functional value across the broader ŌURA business

Participate in platform reviews focused on usage, automation, compliance, and access alignment for the Workplace Team

Manage, mentor, and grow a high-performing team through coaching and performance development

Collaborate cross-functionally with IT, Finance, HR, Legal, and Security to support provisioning, access alignment, and compliance reviews in coordination with IT Platform Engineering

Partner with IT Platform Engineering to support automation governance, contributing to workflow design and integrations within SaaS and collaboration platforms when needed (e.g., Okta Workflows, Lumos, ITSM workflows)

Maintain app ownership in and contribute to the support of LeanIX Application Portfolio Management (APM), including application lifecycle, footprint, and accuracy of data

Support the evolution of IT service management processes, supporting automation and integration initiatives

Track and report on key performance metrics such as automation coverage, provisioning time, access compliance, and license reclaim rates

Qualification

IT SaaS operationsSaaS Management platformsVendor managementSaaS lifecycle managementGoogle WorkspaceSlack Enterprise GridOktaMiroAtlassian platformsAnalytical skillsCoachingLeadership skillsCommunication skillsStrategic thinkingMentorship

Required

6+ years in IT SaaS operations/management, or IT product management roles

2+ years leading people or cross-functional teams

Proven experience leading the implementation and operational ownership of SaaSOps and SaaS Management platforms

Demonstrated success maximizing the value and impact of SaaS and collaboration platforms, leveraging their full capabilities to drive automation, efficiency, and measurable business outcomes

Proven experience in IT vendor management, including ownership of contracts, renewals, budgeting, and ongoing governance to ensure performance, cost optimization, and strategic alignment

Proven success in driving adoption and unlocking the full ROI of Google Workspace, Slack Enterprise Grid, Okta, Miro and Atlassian platforms to enhance collaboration and efficiency across the organization

Expertise in SaaS lifecycle management, including tool intake, vendor governance, and implementation of best practices

Familiarity with automation and integration tools such as Workato and Okta Workflows in audit-ready environments (SOC 2, HIPAA, etc.)

Strong leadership and people management skills, with a focus on coaching and mentorship

Excellent communication and stakeholder alignment abilities

Strategic thinker with hands-on execution capability

Analytical and data-driven decision-making approach

Comfort operating in a fast-scaling, dynamic environment

Benefits

Competitive salary and equity packages

Health, dental, vision insurance, and mental health resources

An Oura Ring of your own plus employee discounts for friends & family

20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off

Paid sick leave and parental leave

Company

ŌURA

Glassdoor4.4

Oura is an award-winning, fast-growing startup that helps people get up close and personal with their health.

Founded in 2013

San Francisco, California, US

501-1000 employees

https://ouraring.com/how-it-works

H1B Sponsorship

ŌURA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (6)

2023 (4)

2022 (3)

2021 (3)