NVIDIA · 2 days ago
Senior Customer Success Engineer - DGX Cloud
United States
Full-time
Remote
Senior Level, Lead/Staff
$200K/yr - $322K/yr
12+ years expNVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing and Visualization. They are seeking a Senior Customer Success Engineer to partner closely with internal customers, assist in onboarding to their platforms, and develop best practices for success in a cloud environment.
Artificial Intelligence (AI)Consumer ElectronicsGPUHardwareSoftwareVirtual Reality
Responsibilities
Partner with multiple internal teams to fully understand their workloads from both a technology and business perspective, provide guidance, give feedback to engineering and product teams, and develop solutions to aid in their success
Inform partner teams of standard methodologies, and help implement best practices, for cloud based solutions
Gain deep understanding of how NVIDIA develops across multiple verticals (autonomous vehicles, chip manufacturing, HW design, AI, etc.)
Present to internal stakeholders and NVIDIA leadership on roadmaps, vision, & demos
Advocate for customer needs (both internal and external) across the organization – partnering closely with Engineering, Product, Program, Sales, and Operations
Bring the voice of the customer to everything that you do
Qualification
Required
BS/MS degree in Computer science or related areas (or equivalent experience)
12+ yrs of experience with designing and building distributed systems and infrastructure
Demonstrated ability to write code in Golang, Java, C, C++, Python, or Rust
Experience with Kubernetes and/or distributed task scheduling
Strong background of Infrastructure, Networking, Storage, and DevOps scripting/tooling
Experience deploying AI/ML workloads
Understanding of data storage technologies (databases, file, block, blob)
Demonstrated ability to reach cross-functional consensus without all the details
Strong bias towards action and ability to drive to resolution cross-functionality
Preferred
Strong background in optimization of AI workloads
Knowledge of software interface design for less technical end-users
Experienced, persuasive and effective presentation skills (written and verbal)
Demonstrated skills in leadership, communication, coaching, analysis, problem solving and short/long term planning
Excellent interpersonal and organizational skills and ability to handle diverse situations
Benefits
Equity
Benefits
Company
NVIDIA
NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.
10001+ employees
H1B Sponsorship
NVIDIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1877)
2024 (1355)
2023 (976)
2022 (835)
2021 (601)
2020 (529)
Funding
Current Stage
Public CompanyTotal Funding
$4.09BKey Investors
ARPA-EARK Investment ManagementSoftBank Vision Fund
2023-05-09Grant· $5M
2022-08-09Post Ipo Equity· $65M
2021-02-18Post Ipo Equity
Leadership Team
Jensen Huang
Founder and CEO
Michael Kagan
Chief Technology Officer
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase