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GuidePoint Security · 2 months ago

Billing Analyst (Central, Mountain, Pacific Time Zone)

United States

Full-time

Remote

Mid Level

3+ years exp

GuidePoint Security is a rapidly growing cybersecurity firm that provides trusted expertise and solutions to organizations. The Billing Analyst will perform complex billing activities, manage invoicing processes, and assist with account maintenance while ensuring timely communication with customers.

Cyber SecurityInformation TechnologySecurity

Comp. & Benefits

No H1B

Responsibilities

Perform complex billing activities

Generate and review daily invoicing queue ensuring timely & accurate invoicing

Manage invoice exceptions and make corrections as needed

Perform account maintenance updates as needed to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos and any other required transactions

Upload customer invoices to various customer portals and remediate rejections

Provide internal and external customers with the assistance needed to resolve, troubleshoot, or escalate invoicing requests timely

Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box

Assist with month end closing and annual audits

Maintain and update SOP’s as needed relating to the billing process

Establish and maintain positive relationships with cross functional teams involved in the AR process

Continually seek opportunities for process improvement and efficiency

Special projects and ad hoc reporting as requested

Qualification

NetSuiteSalesForceBilling activitiesMicrosoft Office SuiteAttention to detailAnalytical skillsMulti-taskingWritten skillsVerbal communicationInterpersonal skills

Required

Bachelor's degree in Finance, Accounting or Business Administration required

3-6 years related experience and/or training in a cross functional team collaboration

Experience with NetSuite/SalesForce is highly desirable

Strong written, verbal and interpersonal skills

Attention to detail with impeccable follow through is a must; ability to meet critical deadlines

Ability to work in a high-volume environment and manage daily invoicing

Ability to multi-task and prioritize workload

Ability to work with customers in a professional manner under stressful situations

Ability to work independently and collaboratively within a team

Quick learner, analytical, deductive reasoning, detail and quality oriented

Possess the ability to self-manage and adapt to changes, delays or unexpected shifts in priorities

Excellent skills with Microsoft Office Suite

Benefits

Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)

Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans

12 corporate holidays and a Flexible Time Off (FTO) program

Healthy mobile phone and home internet allowance

Eligibility for retirement plan after 2 months at open enrollment

Pet Benefit Option