Butter Payments · 2 months ago
Engineering Manager, Product Engineering (US)
United States
Full-time
Remote
Senior Level, Lead/Staff
$200K/yr - $250K/yr
8+ years expButter Payments is on a mission to eliminate involuntary churn and make recurring payments seamless. As an Engineering Manager, you will lead a product team focused on enhancing payment processing and integrating machine learning features to improve client outcomes. Your role will involve technical leadership, team development, and ensuring high-quality software delivery while collaborating across functions.
Artificial Intelligence (AI)FinanceFinTechMachine LearningPaymentsReal Time
Responsibilities
Scale the engineering team and processes to support a growing pipeline of customers, while maintaining high standards of delivery and team cohesion
Set the engineering roadmap for your product area in coordination with Product and Engineering leadership
Deliver high-impact features and operational improvements (performance, scalability, reliability) that directly drive Butter’s mission (recovering failed payments, reducing client churn). Ability to be hands-on in development is required
Coach, mentor and build a strong engineering team: hire, develop engineers, establish engineering practices (code review, CI/CD, metrics)
Drive technical excellence: system design, scalable architecture, ML pipeline integration, monitoring/observability
Collaborate with Data Science, Product, Customer Success and Sales to align engineering work with business impact and client outcomes
Measure and report on team performance, product delivery outcomes, and key engineering metrics (velocity, defect rate, uptime, latency)
Foster a culture aligned with Butter’s values: “burn the boat” (take bold bets), “survive and advance” (resilient and curious), and “diamond hands” (master the craft)
Experience designing, building, and managing API platforms and client SDKs to accelerate integration with diverse client environments is a huge plus
Lead a small, nimble team of engineers end-to-end: from scoping through deployment and iteration
Own the technical vision and architecture for your product domain: e.g., payment processing/optimization, integration with payment processors and subscription platforms, real-time ML decisioning
Contribute hands-on to the codebase, including participating in code reviews, leading technical spikes, and occasionally implementing critical features or improvements to maintain technical credibility and stay closely connected to the team’s work
Partner with Product to prioritise features that maximise revenue recovery, client retention, and product differentiation
Ensure high operational quality: system reliability, performance, security (Butter is SOC 2 Type 2 & PCI DSS Level 2 compliant)
Build and maintain metrics tracking to assess impact: e.g., amount of recovered revenue, payment success rate lift, churn reduction, engineering throughput
Hire, grow and retain top engineering talent; conduct regular 1:1s, career development, performance reviews
Facilitate agile development processes: sprint planning, backlog grooming, retrospective, continuous delivery
Maintain close collaboration across functions: Data Science (ML models), Customer Success (client feedback loops), Sales/Marketing (product differentiation)
Promote an inclusive, high-trust team culture
Qualification
Required
4+ years as an engineering manager (or similar leader) of software teams delivering product features into production, with 8+ total years of experience
Significant hands-on experience as a software engineer (i.e., you can still review architecture and code)
Strong track record of shipping product features, leading technical architecture, and driving measurable business outcomes
Proficiency with modern engineering practices: test automation, CI/CD, microservices or event-driven architecture, cloud (AWS, GCP, or Azure)
Excellent communication and collaboration skills: ability to work cross-functionally (Product, Data Science, GTM)
Passion for scaling small teams into high-impact organisations, building culture, and growing engineers
Comfortable in a fast-moving, start-up environment where priorities may evolve rapidly (Butter is agile and growth-oriented)
Preferred
Experience with payments, ideally at a high-growth startup, is a plus
Experience working with data/ML pipelines, real-time decisioning systems or high-volume transaction systems preferred
Experience with payments, subscription business models, fintech, or SaaS is a strong plus
Experience in revenue-critical systems: payments, fraud, recovery, subscription renewals
Familiarity with ML/AI models in production and data-driven product improvement
Previous experience at a startup or high-growth fintech company
Experience hiring and scaling engineering organisations across remote/Distributed teams
Knowledge of regulatory and compliance concerns around payments/PCI etc
Benefits
Equity
Benefits (to be determined per level)
Company
Butter Payments
Butter provides a payments intelligence platform for resolving payment failures.
51-200 employees
H1B Sponsorship
Butter Payments has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (4)
Funding
Current Stage
Growth StageTotal Funding
$38.75MKey Investors
Norwest
2024-05-13Series Unknown· $10M
2023-01-11Series A· $22M
2021-09-01Seed· $4.5M
Leadership Team
Sofya Pogreb
Chief Executive Officer
Vijay Menon
Founder & President
Recent News
FF News | Fintech Finance
2025-11-07
Payments Dive
2025-11-01
Company data provided by crunchbase