NVIDIA · 3 days ago
Director, Employee Experience - IT
Santa Clara, CA
Full-time
Onsite
Director/Executive
$268K/yr - $408K/yr
15+ years expNVIDIA is a leader in computer graphics and AI technology, seeking a strategic leader to define and lead their Employee Experience (EX) with a focus on Digital Employee Experience (DEX). This role involves creating a frictionless digital workplace and enhancing employee interactions with IT throughout their journey at the company.
Artificial Intelligence (AI)Consumer ElectronicsGPUHardwareSoftwareVirtual Reality
Responsibilities
Define and implement the enterprise-wide DEX (Digital Employee Experience) strategy: how devices, networks, applications, self-service tools, support workflows, monitoring, and sentiment analysis combine into a frictionless digital workplace
Define and operationalize Digital Employee Experience (DEX) metrics and dashboards—measuring satisfaction, sentiment, and 'time-to-productivity' across IT services
Define key EX and DEX performance indicators (e.g. employee satisfaction, Net Promoter Score, IT tool satisfaction, onboarding experience, time-to-productivity, digital friction scores, support-tickets, etc.)
Champion and guide adoption of DEX measurement tools (e.g. digital experience monitoring, telemetry, endpoint analytics) and synthesis with EX feedback
Lead initiatives to reduce digital friction, improve tool usability, and improve the employee experience across IT tools and services
Partner with different Product Owners, Workplace Services, and Engineering to unify digital touch-points (portals, virtual agents, devices, collaboration tools) into one seamless experience
Define and implement data-driven improvements using AI, automation, and self-healing technologies to improve the end-user journey
Lead and develop outstanding experiences through telemetry, endpoint analytics and sentiment insights
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience
15+ overall years of experience in roles related to Employee Experience, Digital Workplace, UX, or equivalent areas
5+ years of proven leadership experience, managing multi-functional teams and driving critical initiatives
Demonstrated success in defining and executing large-scale, multi-functional experience programs (EX, DEX, internal platforms)
Solid understanding of Employee Workflows, Experience Analytics
Excellent executive communication and influencing skills
Ability to balance strategic vision and operational excellence in fast-paced, high-growth environments
Experience in IT or digital environments, especially working with end-user support, tools, client devices, or technology infrastructure
Ability to influence and lead cross-functional teams without direct authority
Preferred
Experience in large-scale, fast-growth or high-tech organizations
Prior exposure to or understanding of digital experience monitoring tools (e.g. DEX platforms, endpoint analytics, telemetry)
Proficiency in human-centered design, journey mapping, persona development, and development thinking approaches to enable the best employee experience
Prior product leadership experience
Benefits
Equity
Benefits
Company
NVIDIA
NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.
10001+ employees
H1B Sponsorship
NVIDIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1877)
2024 (1355)
2023 (976)
2022 (835)
2021 (601)
2020 (529)
Funding
Current Stage
Public CompanyTotal Funding
$4.09BKey Investors
ARPA-EARK Investment ManagementSoftBank Vision Fund
2023-05-09Grant· $5M
2022-08-09Post Ipo Equity· $65M
2021-02-18Post Ipo Equity
Leadership Team
Jensen Huang
Founder and CEO
Michael Kagan
Chief Technology Officer
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase