American Tower · 2 days ago
Collections Analyst
Woburn, MA
Full-time
Onsite
Entry Level
$21.63/hr - $28.85/hr
1+ years expAmerican Tower is a global digital infrastructure company seeking a Collections Analyst to join their Accounts Receivables team. The role involves collecting past due balances, reconciling receivable accounts, and resolving customer disputes while providing excellent service.
FinanceInfrastructureProfessional ServicesPublic RelationsTelecommunicationsWireless
Responsibilities
Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy
Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork
Initiate customer contact via telephone and initiate escalations for Supervisor review when needed
Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances
Provide timely and accurate reporting for contracts or invoice aging balances
Other duties as assigned
Qualification
Required
Between 1-3 years of collections experience in an Accounts Receivables department
Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment
While performing the role you will need to lift up to 25 lbs
Preferred
Bachelor's degree preferred
Oracle experience preferred
Benefits
Healthcare coverage
A 401(k) savings plan
Paid time off
Company holidays
Sick leave
Parental leave
Access to an Employee Assistance Program focused on mental and financial wellness
Company
American Tower
American Tower is a real estate investment trust that provides the infrastructure for modern digital communications.
1001-5000 employees
H1B Sponsorship
American Tower has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (11)
2023 (20)
2022 (21)
2021 (29)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$9.53B2025-12-02Post Ipo Debt· $850M
2025-09-11Post Ipo Debt· $575M
2025-05-21Post Ipo Debt· $566.66M
Leadership Team
Andrew Sloey
Senior Vice President
Recent News
2026-01-06
Deccan Chronicle
2025-12-25
2025-12-19
Company data provided by crunchbase