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MidFirst Bank · 21 hours ago

Banking Center Manager - Edmond North

Edmond, OK

Full-time

Onsite

Mid, Senior Level

3+ years exp

MidFirst Bank is seeking a Banking Center Manager to oversee the daily operations of a banking center. The role involves leading a team of sales and service professionals to meet sales goals while ensuring excellent customer service and compliance with banking policies.

BankingVenture Capital

Responsibilities

Build and maintain relationships with customers to help identify financial products and services

Generate sales leads and referrals through community outreach activities and on-site visits with local businesses Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations

Assist customers with concerns or questions regarding accounts

Represent oneself and the bank in a positive, courteous, friendly, and professional manner

Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same

Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service

Ensure new hire and regulatory compliance training is completed timely

Ensure security measures are adhered to regarding opening and closing procedures

Qualification

Retail banking experienceSupervisory abilitiesSales program participationNotary certificationClient service skillsMicrosoft applicationsOrganizational skillsBilingual (English/Spanish)

Required

A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment

Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner

Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position

Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense

Availability to work weekends and/or extended hours as required to support the banking center

Excellent client service skills, including interpersonal and communication skills

Excellent organizational skills

Proficiency in all Microsoft applications (Word, Outlook, Excel etc.)