Sunrun · 2 months ago
Service Pipeline Specialist (Bilingual: Spanish/English Required)
UT, Lehi
Full-time
Onsite
Entry, Mid Level
$22.14/hr - $29.52/hr
1+ years expSunrun is the #1 home solar and battery company in America, focused on changing the way the world interacts with energy. The Service Pipeline Specialist will coordinate field service work through partner relationships, ensuring effective execution and customer satisfaction while driving business opportunities and managing escalations.
BatteryClean EnergyEnergyRenewable EnergySolar
Responsibilities
Serve as the primary point of contact for assigned service partners or branch
Own and develop partner or branch relationships including weekly/monthly reviews, utilization and workload management, process updates and identification and resolution of specific market and process issues
Work to pursue and achieve tactical or strategic objectives pertaining to the overall vision and assist in the execution of work necessary to meet short term objectives
Lead selected program based projects that require cross-functional engagement with key staff across the organization and external stakeholders
Launch initiatives that increase revenue or decrease operations costs by strategically analyzing, defining and implementing key projects
Drive expanded business opportunities, programmatic growth and innovation
Complete individual customer projects
Resolve field service escalations to resolution
Solve escalated tech support questions and provide recommendations on how to mitigate in the future
Track and provide feedback loop to Partner or Branch to reduce future escalations
Close out escalated tasks as assigned
Review and approve Service Partner and sub-contractor quotes
Initiate and close out Insurance claims
Oversee service territory set up in Scheduling Software Tool
On-boarding of new Partners, Branches and Service Technicians
Deliver on-going training to existing Partners, Branches and Service technicians
Off-boarding of and continued management of Partners
Qualification
Required
Spanish language fluency is required
Bachelor's Degree in a technical area of study or significant related experience or training required
Minimum of 1 - 3 years relevant work experience
Partner and/or project management experience
Excellent written and verbal communication skills
Excellent organizational skills
Proactive, energetic and self-motivated
Must a self-starter, take on various duties and be able to take initiative when needed
Independently manage day-to-day activities
Detail oriented, accurate and poised under pressure
Strong relationship management skills
Experience in PowerPoint, Word and Excel
Strong CRM experience, preferably Salesforce
Proven track record of success in being a member of highly-effective teams and interpersonal relationship while steadfastly pushing self and others for results
A roll-up-the-sleeves approach; someone who is able to think quickly and creatively and is results-driven complemented by appropriate process orientation
An excellent time manager, able to balance multiple projects and priorities on a variety of issues, initiatives and objectives concurrently
A person who identifies potential conflicts at early stages and seeks win-win solutions if possible
Ability to work independently and closely with other members of department and project team
Strong written and oral communication, analytical, and interpersonal skills
Preferred
Residential solar experience preferred
Applied knowledge of business metrics
Company
Sunrun
Sunrun provides residential solar electricity, storage solutions, and clean energy services to homeowners.
10001+ employees
H1B Sponsorship
Sunrun has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (26)
2023 (31)
2022 (18)
2021 (15)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$6.45BKey Investors
Massachusetts Clean Energy CenterInvestecIdinvest Partners
2025-09-12Post Ipo Debt· $510M
2025-07-18Post Ipo Debt· $431M
2025-01-28Post Ipo Debt· $629M
Leadership Team
Mary Powell
Chief Executive Officer and Director
James Allred
VP of Sales
Recent News
2026-01-23
2026-01-11
ImpactAlpha
2026-01-11
Company data provided by crunchbase