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Replicant · 2 months ago

Software Engineer, Backend

United States

Full-time

Remote

Senior Level

5+ years exp

Replicant is the industry leader in voice AI for customer service. They are seeking a Backend-Focused Full Stack Software Engineer to enhance backend capabilities, support existing platforms, and contribute to frontend development as needed, while working closely with customers and product teams.

Artificial Intelligence (AI)Data Center AutomationInformation ServicesMachine LearningSpeech Recognition

Comp. & Benefits

Responsibilities

Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products, focusing on scalable, reliable backend services and infrastructure

Refractor, optimize, and debug production systems balancing latency, cost, and user delight

Continuously improve systems based on performance metrics and customer feedback

Thoughtfully review code and architecture to maintain quality and mentor peers

Champion best practices and design patterns, shaping a fast-moving culture focused on engineering excellence

Participate in regular on-call rotations, monitoring live production systems and quickly resolving issues

Qualification

Backend software engineeringPythonNode.jsCloud platformsRelational databasesData engineeringCI/CDAI tools masteryEnthusiasm for AICommunication skillsCollaboration skillsMentoring peers

Required

5+ years of backend software engineering experience in a SaaS environment

Proven experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users

History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process

Strong communication skills that build trust with teammates and stakeholders

Mastery of AI tools for writing, improving, debugging, and refactoring large code bases

Mastery of Node.Js or Python deployed on a cloud platform (AWS, GCP, or Azure)

Preferred

Enthusiasm for AI, machine learning, or telephony

Expertise in one or more of the following: Relational databases such as MySQL or PostgreSQL, and ORM tools such as TypeORM or Sequelize, Data engineering, CI/CD, LLM prompt engineering, integration of AI technology in production systems