Priceline · 2 months ago
Principal Enterprise Architect, Customer Growth
Norwalk, CT
Full-time
Hybrid
Lead/Staff
10+ years expPriceline is a leading online travel company focused on innovation and customer satisfaction. The Principal Enterprise Architect for Customer Growth will define the architecture that supports customer acquisition, engagement, and loyalty while building scalable and secure systems. This role involves collaborating with various teams to enhance the customer experience through strategic technology choices and operational efficiency.
CollaborationE-CommerceLeisureMobileTicketingTransportationTravel
Responsibilities
Define and evolve the Customer Growth target-state architecture aligned to Priceline’s long-term business and technology objectives, with a pragmatic, phased roadmap and interim milestones
Design complex, distributed systems that are reliable, scalable, secure, and cost-effective—grounded in explicit trade-offs and consistent with Priceline’s infrastructure and operations standards
Partner with Product and Technology leaders to design end-to-end solutions across internal and third-party systems—defining integration patterns, API/data contracts, clear ownership boundaries, and SLAs
Champion engineering best practices across key domains (e.g., software design, APIs, DevOps/CI/CD, QA, SRE/observability, cloud, data, AI/ML, security), partnering with domain experts to unlock innovation and operational efficiency
Partner with business unit leaders and Enterprise Architects to drive well-founded technology choices and ensure scalable, reusable patterns and platform-aligned designs across teams
Evaluate emerging technologies, patterns, and vendors to shape strategic roadmaps—leading build/buy/partner analyses, proofs of concept, and TCO/ROI assessments to de-risk decisions
Lead architecture governance, codifying standards and guardrails, managing technical debt, ensuring compliance, and minimizing architectural risk
Coach senior and staff engineers, uplevel engineering practices, and cultivate a culture of clarity, simplicity, and continuous improvement
Qualification
Required
10+ years in software engineering and architecture, with significant experience in Growth/MarTech, cloud, microservices, experimentation, data pipelines, AI/ML (including generative AI), and privacy-by-design
Hands-on software engineering background with fluency in API design (gRPC/REST/GraphQL), DevOps/CI/CD, QA, and observability/SRE practices
Proficient in the Node.js ecosystem and Java/Spring ecosystem
Cloud-native experience—ideally GCP (GKE, BigQuery)
Familiar with key MarTech platforms and concerns—marketing analytics, headless CMS, CDPs, SEO/SEM, and Core Web Vitals
Bias for clarity and simplicity—reducing complexity and enabling teams to move faster and smarter
Analytical problem-framer who reduces ambiguity into clear, actionable components
Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability, and Trust
Unquestionable integrity and ethics are essential
Preferred
Strategic thinker and clear communicator who can influence executives, peers, and engineers
Benefits
Annual bonus
Equity grant
Company
Priceline
Priceline is a travel-related deal search technology that enables travelers to find travel and lodging deals and discounts. It is a sub-organization of Booking Holdings.
1001-5000 employees
H1B Sponsorship
Priceline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (24)
2023 (19)
2022 (32)
2021 (42)
2020 (32)
Funding
Current Stage
Public CompanyTotal Funding
$77.34M1999-03-30IPO
1998-12-01Series B· $55.35M
1998-07-31Series A· $20M
Leadership Team
Brett Keller
CEO
Brigit Zimmerman
Chief Executive Officer
Recent News
2025-12-30
Company data provided by crunchbase