Community Health Network · 2 months ago
Patient Financial Advocate
Indianapolis, IN
Full-time
Onsite
Entry Level
1+ years expCommunity Health Network is dedicated to providing exceptional care through state-of-the-art technology and community involvement. The Patient Financial Advocate will coordinate and navigate Account Services while ensuring a patient-focused work climate, assisting with financial clearance processes and improving patient satisfaction. This role requires strong communication skills and the ability to manage multiple projects effectively.
CommunitiesHealth CareHospital
Responsibilities
Assist in coordinating and navigating all aspects of Account Services for the Central Billing Office
Maintain a proficient understanding of third-party payer regulations and guidelines
Ensure the financial clearance process has been completed and met for all applicants
Use interpersonal skills, data collection/analysis, and ability to assess situations to assist internal/external customers
Anticipate patient needs quickly and accurately to present options for resolution
Decrease escalations and appeals while increasing patient knowledge of available resources
Qualification
Required
Ability to attentively listen, identify non-verbal cues and effectively communicate both verbally and in writing to all inquiries
Ability to coordinate, prioritize, and complete multiple projects and assignments from start to completion
Ability to communicate effectively with patients, families, staff, and physicians
Strong attention to detail
Ability to use customer service skills to provide an exceptional experience
High School Diploma or GED required
One or more years of experience in a hospital or physician office, and/or revenue cycle with an intermediate working knowledge of billing
Company
Community Health Network
Community Health Network is a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana.
10001+ employees
H1B Sponsorship
Community Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2022 (9)
2021 (8)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$14.3MKey Investors
North Central Health Services
2025-09-29Private Equity· $1.36M
2023-11-16Series Unknown· $2.08M
2021-12-08Series Unknown· $3.03M
Leadership Team
Patrick McGill
EVP, Chief Transformation Officer
Recent News
Inside INdiana Business
2025-10-06
Company data provided by crunchbase