International Rescue Committee · 2 days ago
Director - People & Culture Operations
New York, NY
Full-time
Hybrid
Director/Executive
$155K/yr - $180K/yr
10+ years expThe International Rescue Committee (IRC) responds to humanitarian crises worldwide, helping restore health, safety, and education. The Director of People & Culture Operations will lead a team to enhance employee processes and practices, ensuring operational efficiency and a positive employee experience across IRC's global units.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Lead the P&C Operations unit, overseeing global processes and systems that support employees, managers, and P&C teams throughout the employee lifecycle
Align IRC’s Strategy 100 priorities with P&C processes and systems to create a multi-facet global workforce support strategy that enhances process efficiency, ensures data security, and positions the organization for future trends, including global HRIS implementation and long-term solutions
Partner in the strategic planning, deployment, and optimization of Workday across global offices, ensuring seamless integration to support P&C operations and strategic goals
Accelerate the transition to a scalable P&C Shared Services model, designing and deploying a multi-functional approach that provides operational and system support throughout the employee lifecycle, ensuring effective change management and sustained adoption at global and regional levels
Ensure exceptional client service and resolution of P&C inquiries and issues, implementing strategies to enhance service quality, reduce response times, and deliver a positive employee experience through efficient service and solution management
Lead, empower and mentor a highly diverse team of direct reports, including communicating clear expectations, co-creating performance objectives, providing regular and timely constructive performance feedback, and supporting their overall well-being and professional aspirations
Partner with IT to ensure confidentiality, security, and compliance of sensitive workforce data, adhering to IRC system, data and security architecture and standards
Partner with the P&C Technology team in the identification, selection, and management of P&C technology vendors and solutions, ensuring alignment between operational processes and technology strategies to drive automation, efficiency, and scalability across global P&C systems
Qualification
Required
Minimum 10 years of experience in HR operations across key systems administration functions such as compensation, benefits, and payroll, combined with demonstrated expertise in business systems operations, process optimization, data management, project leadership, and strategic communication
At least 5 years of leadership experience managing large, cross-functional teams within matrixed, global, complex environments
Experience leading successful global deployment and integration of Workday in a 1000+ user environment, optimizing HR operations and aligning with strategic goals across international offices
Substantial experience in shared services and Workday
Excellent management and leadership skills including coaching, mentoring, and performance management
Ability to work, manage, and meet deadlines in a fast-paced environment; exceptional problem solving and decision-making skills needed
Superb inter-personal, written, and verbal communication skills with ability to collaborate across countries, cultures, and departments required
Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support
The ability to communicate at all levels of an organization in relevant, non-technical language
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $143 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
Business Wire
2025-12-09
2025-11-15
Company data provided by crunchbase