Intern - Customer Experience jobs in United States
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Dorman Products ยท 2 days ago

Intern - Customer Experience

Dorman Products is a pioneering global organization in the automotive industry, dedicated to providing innovative solutions for vehicle repair. The Customer Experience Intern will support the Supply Chain team, focusing on improving supply chain performance and enhancing customer relationships through data analysis and process improvements.

AutomotiveCustomer ServiceSales

Responsibilities

Supports development and maturation of monthly CPFR process (Collaborative Forecasting, Planning and Replenishment) for assigned customers to deliver exceptional supply chain performance and deliver value
Learn and contribute to the setup process for new products in customer and Dorman systems to ensure flow of replenishment to drive incremental revenue
Identify performance improvements through use of data and analytics
Support and enhance customer relationships
Identify gaps in service levels to limit potential fine or penalty exposure and initiate solutions
Proactively identify opportunities for process improvement across all function

Qualification

Supply ChainData AnalyticsMulti-taskingCustomer Relationship ManagementProblem Solving

Required

Provides timely solutions to problems under the supervision of a Dorman mentor
Relative coursework may be required
Multi-tasking and appropriately prioritizing tasks to ensure meeting business line goals
Actively enrolled in a 4-year college/university undergraduate program in Supply Chain or other business-related degree
Presently enrolled juniors or seniors in good academic standing (3.2 GPA or above)

Company

Dorman Products

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Dorman Products is a supplier of automobile hardware and equipment parts.

Funding

Current Stage
Public Company
Total Funding
unknown
1998-08-21IPO

Leadership Team

R
Richard Berman
Co-Founder
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Joseph Braun
Senior Vice President and General Counsel
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Company data provided by crunchbase