United Automobile Insurance Company · 2 months ago
Mailroom Postal Supervisor
Miami, FL
Full-time
Onsite
Mid, Senior Level
5+ years expUnited Automobile Insurance Company is a leading property and casualty insurance provider founded in 1989. They are seeking a Mailroom Postal Supervisor to oversee daily operations in their corporate mail center, ensuring all mail is processed accurately and securely while managing staff and compliance with postal regulations.
Auto InsuranceAutomotiveInsurance
Responsibilities
Supervise and coordinate all incoming and outgoing mail operations (USPS, FedEx, UPS, and courier deliveries)
Oversee the preparation, processing, and quality control of all outgoing mail pieces, ensuring accuracy, completeness, and adherence to company and postal standards
Ensure compliance with USPS regulations and manage all proof of mailing documentation, including PS Form 3877s, certified mail logs, and tracking reports
Act as the primary point of contact for the mailroom — communicating effectively with internal departments, external vendors, and postal representatives
Monitor and maintain service-level timelines for expedited and regular mailings
Implement and enforce quality assurance protocols for high-volume and sensitive mailings (e.g., policy documents, notices, claims correspondence)
Manage and train mailroom staff, providing coaching, direction, and support to promote teamwork and accountability
Maintain accurate records of shipments, postage expenses, and mailroom metrics for reporting and auditing purposes
Partner with IT and print production teams to troubleshoot mailing or data issues
Ensure proper maintenance and operation of mailroom equipment (folders, inserters, meters, scanners, etc.)
Identify and recommend process improvements for efficiency, cost control, and compliance
Qualification
Required
5+ years of experience in mailroom or postal operations
3+ year in a supervisory or lead role preferred
Working knowledge of USPS mailing standards, FedEx/UPS shipping platforms, and postal documentation procedures
Experience with proof of mailing processes, certified mail, and tracking systems
Strong attention to detail and commitment to quality control
Excellent communication, leadership, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Excel, Outlook, Word)
High School Diploma or GED
Preferred
Experience in the insurance industry or knowledge of regulated document handling is highly desirable
Experience with print/mail automation systems a plus
Benefits
401(k) Retirement Savings Plan with employer match.
Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
Paid Time Off, Holidays, and Leave programs.
Flexible spending accounts
Basic Life Insurance and Voluntary Life/ADD
Short Term and Long-Term Disability
Company
United Automobile Insurance Company
Provide a high quality and low cost insurance product to the non-standard automobile insurance market.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45MKey Investors
Victory Park Capital
2018-04-26Series Unknown· $45M
Leadership Team
Ivonne Mena Cossio, SHRM-CP
Chief Human Resources Officer
Jim Sutton
Chief Product Officer
Recent News
2025-08-26
2024-04-06
Company data provided by crunchbase