Pella Windows & Doors, Pella Northland · 2 months ago
Operations/Event Intern
Pella Northland is a company focused on improving the living experience of its customers and enriching the lives of its team members. As an Operations Intern, you will support the operations team by providing excellent customer service and working on various projects to enhance efficiency and customer experience.
Building Materials
Responsibilities
Support the operations teams to provide quality customer service to internal and external customers, this may include:
Phone screening
Email Support
Data entry in Excel, OMS, PIES, Salesforce, and OSC
Complete data clean-up and analysis projects to support the teams
Produce reports and metrics for review by the team daily/weekly/monthly
Special projects in support of the order fulfillment, field services, warehouse/delivery and service departments
Special projects focused on improving customer experience and promoting customer experience internally
Assisting with special events such as large group trainings, marketing events (State Fair Booth), team meetings, etc
Deliver product to customer job sites as needed
Other duties as required
Qualification
Required
Must have a valid driver's license
A clean driving record
In compliance with the company Fleet Safety Policy
Strong attention to detail
Ability to multitask and excel in a fast-paced environment
Customer Focused
Strong Computer aptitude
Positive Energy & Team Work Mentality
Results Orientated, Goal Driven & Self Motivated
Must have strong communication skills
Excellent Written and Verbal English skills required
Must possess a high school diploma or equivalent
Must be actively enrolled in a degree program
Benefits
Competitive compensation
Casual work environment
Gain Professional Experience in an industry you’ll LOVE
Contagiously positive company culture!
Work for a widely recognized company with a great reputation!