Information Systems Technician I - Data Center Services jobs in United States
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Illinois Secretary of State · 2 months ago

Information Systems Technician I - Data Center Services

The Illinois Secretary of State is seeking an Information Systems Technician I in their Data Center Services division. The role involves supporting the movement of programs and Job Control Language from development to production areas, while providing technical support and assistance in managing system configurations.

GovernmentNon ProfitOffice Administration
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Responsibilities

Assists senior staff in supporting Software Configuration, Library Manager (SCLM) and Changeman ZMF to support functions such as setting up new language definitions, changing control files, assisting in the customization of new software releases, troubleshooting problems in SCLM or ChangeMan ZMF for both Systems and Programming and Production Assurance (PA) personnel to define processes to facilitate moving into production areas, groups of programs, or JCL files that are being changed at one time
Assists senior staff with moves of problematic programs and Job Control Language (JCL) from development to production areas utilizing the SCLM and ChangeMan ZMF software package; assists in defining new applications in the Tivoli Workload Manager (TWS) software package, laying out the order in which programs are run as a set and the disposition of files and reports; daily reviews of the TWS error list to determine what problems occurred and to insure that they are addressed
Creates, deletes, reinstates or corrects Resource Access Control Facility (RACF) user IDs to have Customer Information Control System (CICS) privileges for internal employees and outside users
Serves as person on-call when programs complete with an abnormal termination to determine the level of support personnel required to be called to fix the problem
Assists in defining the number of archive copies of files to be kept as requested by Systems and Programming for recovery purposes in new or changed systems, using the TWS environment
Performs other duties as required or assigned

Qualification

Job Control Language (JCL)Systems Control Library Maintenance (SCLM)Changeman ZMFTivoli Workload Manager (TWS)Resource Access Control Facility (RACF)Information Technology conceptsTechnical supportData analysisCommunication skills

Required

Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience
Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation
Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services
Requires elementary knowledge of accounting and statistical theories, methods and practices
Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer
Requires working knowledge of the principles and techniques of computer system documentation
Requires ability to effectively participate in and profit from formal and in-service training programs
Requires ability to analyze data logically
Requires ability to maintain satisfactory working relationships with others
Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions
Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers
Requires awareness and adherence to organizational standards for security, privacy and ethics
Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class

Company

Illinois Secretary of State

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Illinois Secretary of State provides services for driver licensing, vehicle registration, business filings, and state records management.

Funding

Current Stage
Late Stage

Leadership Team

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Chad Leonard
Chief Information Security Officer
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Martín Burciaga
DIGITAL MEDIA + CREATIVE DIRECTOR | COMMUNICATIONS
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