Community Teamwork ยท 2 months ago
Residential Counselors - Night (3rd) Shift - full time; Night (3rd) Shift - part time; Evening (2nd) Shift - Full Time; Evening (2nd) Shift - part time weekends
Chelmsford, MA
Full-time, Part-time
Onsite
Entry Level
$20.59/hr - $21.21/hr
1+ years expCommunity Teamwork is a private non-profit organization focused on fostering equity, compassion, and community engagement. The Residential Counselor role involves providing life skills support and oversight of operations in a congregate emergency residential shelter, ensuring safety and enforcing program rules while assisting clients in need.
CommunitiesNon ProfitWellness
Responsibilities
Ensure the safety of guests and the site
Enforce rules and regulations to ensure smooth operation of the site
Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
Complete the intake process for new guests
Provide support and structure, addressing guest/resident problems or concerns
Initiate crisis intervention when necessary
Record documentation as required by program guidelines
Attend and actively participate in meetings and trainings as requested
Monitor security cameras
Communicate concerns regarding behaviors, health, and safety to appropriate staff/personnel
Monitor entry to the site and manage telephones professionally
Maintain the privacy of resident/guest information in accordance with agency policies, procedures, and legal requirements
Maintain professional boundaries
Complete all shift tasks according to program guidelines
Conduct inspections as required by guidelines
Stay awake and alert for the entire duration of all of your shifts (especially for night shift roles)
Qualification
Required
High School Diploma or equivalent required
Excellent customer service, organizational, interpersonal, oral and written communication skills
Excellent crisis management skills
Proficient computer skills required in basic computer software and data collection
Good attention to detail
Preferred
1 year previous experience working with individuals in need of social services (preferably low income individuals) strongly preferred
Bilingual skills preferred
Benefits
Casual work environment
4 weeks of Paid Time Off
Medical, Dental and Vision Insurance
Paid Life Insurance
Tuition Reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K retirement account after 6 months of employment, whether you participate on your own or not
Full benefits are available only for the full-time roles
Company
Community Teamwork
Community Teamwork is a community development and housing agency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Van Alst
Chief Financial Officer
Amy Kullberg, PHR
Human Resources Business Partner
Company data provided by crunchbase