Apply on Employer Site

McLane Company, Inc. · 2 days ago

Representative, Customer Service I

Manteca, CA

Full-time

Onsite

New Grad, Entry Level

$17.56/hr - $17.56/hr

0+ years exp

McLane Company, Inc. is a leader in the distribution industry, offering opportunities for career growth and development. As a Customer Service Representative I, you will handle routine customer service cases under supervision, ensuring customer satisfaction through accurate and timely information.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

Maintain customer files to ensure up to date information

Research and respond to customer inquiries

Manage customer requests for assistance, information, and issue resolution

Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met

Maintain regular communication with decision makers within customer organizations

Train customers on various business issues and applications to maximize value

Respond to various customer requests and needs

Answer inquiries by phone, email, and internet response

Perform other duties as needed or assigned by supervisor

Other duties may be assigned

Qualification

Customer service experienceMicrosoft OfficeTyping 45 wpmVerbal communicationWritten communicationPlanning skillsOrganization skillsProblem solvingTeamwork orientedAttention to detail

Required

High School Diploma or GED

Up to 2 years of experience in a customer service role

Ability to type 45 wpm and perform 10-key by touch

Strong verbal and written communication skills, and organization and planning skills

Knowledge and experience with Microsoft office applications

Ability to prioritize pending tasks in a logical manner

Ability to learn quickly and retain information

This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards

Preferred

Teamwork oriented

Organized

Problem solver

Detailed

Benefits

Medical, dental, and vision insurance

FSA/HSA and company-paid life insurance

Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days

401(k) Profit Sharing Plan after 90 days

Pet insurance

Parental leave

Employee assistance programs

Discount programs

Tuition reimbursement program

Company

McLane Company, Inc.

Glassdoor3.2

McLane Company, Inc.

Founded in 1894

Temple, Texas, US

10001+ employees

http://www.mclaneco.com

H1B Sponsorship

McLane Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (9)

2023 (8)

2022 (8)

2021 (2)

2020 (1)