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MicroTech · 2 months ago

Network Operations Lead

US-VA-Springfield

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) providing information technology and communications solutions. They are seeking a Network Operations Lead to ensure the stable operation of the Customs and Border Protection (CBP) network infrastructure, manage the Network Operations Team, and provide support to end users and operations personnel.

Information Technology

Responsibilities

Provides technical guidance for directing and monitoring information systems operations

Plans, organizes, and directs the Network Operations Team to ensure the stable operation of CBP’s network infrastructure

Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk

Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless

Responsible for managing and setting priorities for the Network Management Operations team

Provides support to CBP end users, operations personnel, and strategic program management

Ensures effective monitoring and response to hardware, software, and network problems

Coordinates and manages the routine testing and analysis of all elements of the network facilities

The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion

Qualification

Network infrastructureNetwork securityProject managementITIL v3CCNACCNPCCIEEnterprise monitoringSecurity compliance knowledgeNetworking conceptsLeadership abilities

Required

Relevant certifications such as ITIL v3, CCNA, CCNP, CCIE

Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications

A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises

Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers)

Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications

Showcase leadership abilities by managing projects and teams

Be proficient in project management and have knowledge of security and compliance issues