dentsu · 3 months ago
VP, Technology Strategy (Order Management)
United States
Full-time
Remote
Director/Executive
$163K/yr - $263K/yr
8+ years expDentsu is a global marketing and advertising company, and they are seeking a new Order Management Strategist. The role involves partnering with diverse teams to design seamless order lifecycle experiences and developing expertise in distributed order management, inventory visibility, and fulfillment orchestration for clients across various industries.
AdvertisingInformation ServicesMarketing
Responsibilities
Provide expertise across order management technology including: Order Management Systems (OMS), Inventory Management, Warehouse Management, Returns/Exchanges, and Fulfillment Orchestration
Design order lifecycle strategies from cart abandonment through post-delivery customer service
Build relationships with supply chain, operations, and customer experience partners
Lead discovery sessions to map current state order flows and identify optimization opportunities
Develop requirements for real-time inventory visibility across channels and locations
Create strategies for distributed order management allowing ship-from-store, dropship, and cross-dock fulfillment
Design customer communication strategies throughout the order lifecycle
Partner with CX & C teams on order tracking experiences and self-service capabilities
Lead consulting engagements focused on omnichannel fulfillment transformation
Develop frameworks for returns optimization and reverse logistics
Support business development as an order management subject matter expert
Qualification
Required
8+ years of experience with order management systems OR supply chain technology consulting
Hands-on experience with OMS platforms from vendors like IBM Sterling, Manhattan, Fluent, or similar
Understanding of inventory management concepts: available-to-promise, allocation, safety stock
Experience with omnichannel fulfillment methods: BOPIS, curbside, ship-from-store
Knowledge of warehouse management systems and fulfillment center operations
Expert proficiency in process mapping and workflow documentation tools
Bachelor's degree from an accredited college/university
Ability to travel for clients up to 25%
Preferred
Experience with order orchestration platforms and microservices architectures
Knowledge of returns management systems and reverse logistics
Understanding of global trade management and cross-border commerce
Experience with EDI and supply chain integration patterns
Familiarity with the latest fulfillment models (dark stores, micro-fulfillment)
Benefits
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Company
dentsu
We are dentsu.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$24.88MKey Investors
Epiris
2012-07-12Acquired
1993-11-01Private Equity· $24.88M
Leadership Team
Dawn Rowlands
CEO Sub-Saharan Africa
Nigel Sharrocks
CEO, Aegis Media Global Brands
Recent News
Morningstar.com
2025-06-13
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