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Coastal Sunbelt Produce · 2 days ago

Warehouse Operations Director

Laurel, MD

Full-time

Onsite

Director/Executive

10+ years exp

Coastal Sunbelt Produce is focused on promoting safe and efficient warehouse and distribution operations. The Warehouse Operations Director will oversee all aspects of warehouse management, ensuring compliance with safety regulations and optimizing personnel and equipment utilization.

Wholesale

Hiring Manager

Sara Alcaraz

Responsibilities

Oversee, observe and enforce all safety rules in an effort to eliminate accidents and injuries

Oversee, hire, train, develop, evaluate and ensure accountability of the warehouse management team and the warehouse associates

Serve as the role model of responsible, accountable and effective leadership for operations

Maintain a work environment that recruits, retains and supports all operations personnel

Execute processes for the selection, development, motivation and evaluation of staff

Maintain knowledge and effectively administer all Company policies and procedures including training, communication, interviewing, associate discipline and termination

Initiate and maintain sanitation program for responsible areas

Maintain updated knowledge of Company safety program and OSHA regulations and adherence

Maintain working knowledge of all warehouse related systems and processes

Maintain general knowledge of refrigeration systems

Collaborate with all RDC departments (Transportation, HR, Administration) and the opcos to achieve most efficient product flow and to continuously drive best cost and service

Responsible for proper receiving, slotting and shipping of products and the relationship to accuracy and product quality, as well as productivity

Work effectively with the Senior Manager, Warehouse Standards, Systems and Engineering to minimize warehouse shrink and to maximize productivity with WMS configuration and execution

Foster an environment that encourages associate involvement, commit to quality of work for self and others, and provide leadership for mutual benefit to Company, associates and customers

Ensure that all required associate records, evaluations, and related documentation are maintained in a timely, consistent, and accurate manner as well as ensuring the operations management team is fully trained and effective in these processes

Responsible for ensuring the appearance, maintenance and security of the warehouse and equipment are ongoing

Support the safety effort by working with the safety department to resolve safety issues

Send/receive positive communications to responsible associates

Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure associates are trained in safety, job knowledge, and attainment of performance standards

Maintain effective working relationship between assigned management of all respective operations departments

Act as a problem solver for associate relations issues and department needs

Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc

Understand and ensure compliance with all applicable State/Federal laws, regulations and policies (i.e. OSHA, HACCP, BRC, etc.)

Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation

Accept additional responsibilities or special projects as requested

Provide direction and leadership to subsidiary associates as well as ongoing communication of related status and issues to RDC management

Determines and provides training and development of staff members as needed

Identifies staffing requirements and assists in personnel recruitment to fulfill staffing requirements

Responsible for associate performance evaluations of immediate subordinates on an annual basis for the purpose of communicating and properly documenting expectations and evaluations to the staff

Provides ongoing feedback on the performance of subordinates and the department by monitoring activities and reports

Responsible for managing all warehouse operations staff including managers, supervisors, and non-exempt (hourly) associates

Qualification

Warehouse management systemsFood service knowledgeLeadershipMicrosoft SuiteProblem solvingMathematical skillsConfidential information managementPhysical assessment certificationCommunication skillsOrganizational skillsTeam collaboration

Required

Must be at least 18 years of age

Must have excellent written and verbal communication skills between associates, peers, and senior management

Must have ability to plan and organize work and time, analyze and disseminate numerical data, follow policies and procedures, possess basic math skills, and identify and solve problems

Must have basic knowledge of Microsoft suite (Word, Excel, PowerPoint and Outlook)

Must have ability to handle departmental issues, mitigate differences, and support direct reports

Must have demonstrated ability to plan and organize work and time, follow policies and procedures, identify and solve problems

Must have ability to foster a cooperative work environment with business partners and collaborate with multiple teams at multiple levels within the organization to achieve Company objectives

Must have ability to plan, develop and coordinate multiple projects

Must be able to effectively perform in a multi-tasking environment with frequent interruptions

Must be able to effectively manage confidential information

Must pass a physical assessment test

High school diploma or General Education Degree (GED) is required

A minimum of the (10) years verifiable experience in various management/leadership roles in a distribution related industry or equivalent combination of education and experience is required

Must have working knowledge of warehouse management systems to include inbound, outbound and inventory management processes

Conceptual understanding of labor management systems for operations is required

Experience in labor relations relative to effective management of operations associates is required

Must be articulate and possess effective written and verbal communication skills with individuals of broadly varying backgrounds and educational levels at all levels within the organization

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, percent, and to draw and interpret bar graphs

Certification on material handling equipment is required, or the ability to become certified