Franklin Electric Fueling Systems ยท 3 months ago
Field Service Engineer - West Region
United States
Full-time
Remote
Mid, Senior Level
5+ years expFranklin Electric Fueling Systems is a company that designs and delivers complete fueling equipment and monitoring solutions for fuel stations and fleets. They are seeking a Field Service Engineer to provide training and technical support, troubleshoot issues with products, and act as a liaison between customers and engineering departments.
EnergyRenewable Energy
Responsibilities
Schedule and provide technical product training to distributors, installers, repair contractors, regulatory bodies, and others as needed
Support testing and troubleshooting of Franklin Electric Fueling Systems products
Provide onsite and virtual product support for Franklin Electric Fueling Systems products
Acts as a liaison between customers, contractors, product management, and engineering departments
Write and submit timely, accurate, complete, and concise reports documenting the involved, products, locations, retailers, distributors, contractors, problem descriptions, status, next steps, and other related information
Able to read and understand detailed product descriptions, site plans and drawing, engineering and regulatory documents
Able to use mechanical and electrical tooling such as pipe cutters, wrenches, voltmeters, etc
Collect and report relevant information regarding customer needs, competitive products, changes in personnel at partner organizations, and other relevant topics
Promote Franklin Electric Fueling Systems products and programs at tradeshows and special events
Conduct product demonstrations as needed
Performs other related duties as required or assigned
Qualification
Required
Associate's degree in business administration, computer technology, engineering, or a related field
Five or more years of technical, sales, or related industry experience
Ability to diagnose and solve problems in a dynamic environment
Ability to clearly communicate in verbal, written, presentation, and other forms
Public presentation skills including training of field personnel and speaking at industry events
Writes reports, business correspondence, and policy/procedure manuals
Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Apply concepts such as fractions, ratios, and proportions to practical situations
Defines problems, collects data, establishes facts, and draws valid conclusions
Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables
Deals with problems involving several known variables in situations of routine nature
Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the public, and/or other employees of the organization
Solves practical problems and deals with a variety of variables in situations where only limited standardization exists
Travels 75 percent of the time, including up to 50 percent overnight travel
Able to read and understand detailed product descriptions, site plans and drawing, engineering and regulatory documents
Able to use mechanical and electrical tooling such as pipe cutters, wrenches, voltmeters, etc
Preferred
Bachelor's degree
Five or more years of technical, sales, or related industry experience highly preferred
California Regulatory/CARB/Vapor Recovery experience highly experienced
PEI or API certifications
Benefits
Outstanding benefits
Company
Franklin Electric Fueling Systems
Franklin Electric Fueling Systems provides products, services, and system solutions for the movement of fuel and monitoring of critical devices that protect human health and the environment while delivering the lowest total cost of ownership.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Beckman
Chief Financial Officer
Recent News
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