Sysco · 3 days ago
Operations Director
Harmony, PA
Full-time
Onsite
Director/Executive
8+ years expSysco is a leading foodservice distributor, and they are seeking an Operations Director to oversee daily operations across various departments including warehouse, fleet services, and transportation. The role is focused on achieving performance metrics, managing expenses and revenues, and ensuring compliance with regulations while fostering a culture of engagement and continuous improvement within the operations management team.
Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales
Responsibilities
The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction
Sets strategic direction in alignment with Corporate strategy for all aspects of operations
Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services, Facilities, Beverage Services departments and associates
Supports the VPO in the development of the annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively
Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations
Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. Actively supports other departments in the achievement of their goals
Coordinates with the Corporate facilities team to analyzes growth of the site against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business
Champion efficiency ideas, cost reduction measures and assists with the implementation of changes as they pertain to areas of responsibility and total company. Identifies problems and proposes solutions to other members of senior management
Monitors audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss
Enforces policies and procedures to drive compliance with all Insurance Pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.); with licensing and log book requirements and with food safety policies, protocols and requirements
Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. Ensures contingency systems/practices/protocols are in place to eliminate business disruption
Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives
Drives compliance in utilization of systems in line with standard operating procedures
Collaborates with Merchandising, Sales Management and Marketing Associates to resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty
Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community
Where applicable, oversees or participates in the interpretation, adherence and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings
Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement
Interprets, trains and consistently enforces Company policies and procedures
Qualification
Required
Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field or equivalent combination of education and related experience
8 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience)
Must be willing to relocate to advance into a Vice President of Operations position
Ability to read, comprehend, write and speak English
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrated knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs
Must have excellent computer skills
Working knowledge of Federal Motor Carrier Safety Regulations
Working knowledge of environmental regulations/legislation and governing bodies
Ability to successfully engage and lead individual and team discussions and meetings
Ability to apply all relevant policies in a consistent, timely and objective manner
Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner
Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations
Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues
Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner
Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines
To be successful in this position, the individual performing the duties must successfully demonstrate all Director level Leadership Framework competencies
Preferred
Experience in warehouse and transportation preferred
Company
Sysco
Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses.
10001+ employees
H1B Sponsorship
Sysco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (8)
2022 (7)
2021 (7)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
Bank of America
2025-09-05Post Ipo Debt· $3B
2025-02-25Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Kevin Hourican
President and CEO
Peter Jackson
Chief Executive Officer Sysco Europe
Recent News
Morningstar.com
2025-12-10
EIN Presswire
2025-12-09
Company data provided by crunchbase