Growth Manager, CRM & Automation jobs in United States
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Probably Genetic · 2 months ago

Growth Manager, CRM & Automation

positionSan Francisco
timeFull-time
remoteHybrid
seniorityMid Level
money$112K/yr - $155K/yr

Probably Genetic is changing the lives of patients living with severe, complex diseases through their innovative data platform. The Growth Manager, CRM & Automation will own the email marketing and lifecycle communication strategy, focusing on building impactful campaigns to improve patient engagement.

Artificial Intelligence (AI)BiotechnologyGeneticsHealth DiagnosticsMedical

Responsibilities

Design, test, and execute end-to-end email campaigns and journeys (batch + sequential) in Iterable
Create a culture of continuous testing, analyzing campaign results, and iterating to drive engagement and conversion
Implement automations through tools like Zapier, webhooks, or APIs to streamline workflows and ensure timely, personalized communications
Build patient-first campaigns with a deep respect for HIPAA requirements and healthcare privacy concerns and sensitivities
Track and analyze engagement metrics to identify opportunities, report on performance, and recommend optimizations
Partner with Growth, Product, and Patient teams to align email journeys with company OKRs and patient needs
Explore and apply AI-driven enhancements to increase personalization, efficiency, and campaign effectiveness
Translate patient empathy into performance ensuring that our communications are not just effective, but also human, clear, and trustworthy

Qualification

CRM/email marketingIterableHIPAA complianceA/B testingAutomation toolsPatient-focusedStartup experienceAI curiosity

Required

Experienced in CRM/email marketing, with a preference for healthcare, biotech, wellness technology or other regulated environments
Fluent in Iterable (or similar ESPs), with comfort using APIs, webhooks, and automation tools
Analytical, with the ability to design and interpret A/B tests and campaign reporting
Patient-focused, with an empathetic approach to sensitive healthcare communications
Comfortable in startup environments: resourceful, scrappy, and hands-on
Experience with D2C campaigns and user lifecycle flows
Curious about AI and eager to apply new technologies to improve lifecycle marketing
Comfort with experimentation; you're quick to test, learn, and pivot based on data

Preferred

An understanding of rare diseases
An understanding of genomics, as well as genetic variants and other unique features of diseases
Biopharma business development and relationships, and the unmet needs for drug developers and researchers, especially in the rare disease space

Benefits

Generous Flexible Time off policy, that we actually use
Parental Leave Benefits (12 weeks for both birthing and non-birthing)
Hybrid, flexible work with high-trust and autonomy
A bright, inviting, pet-friendly office in Downtown SF near transit
A “work from anywhere” policy, up to 4 weeks a year
Regular team retreats in exciting destinations
Health Benefits including medical, dental, vision, therapy, FSA, and 401k

Company

Probably Genetic

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Probably Genetic is changing the lives of patients living with severe, complex diseases.
dateFounded in 2018
location
San Francisco, California, USA
people-size11-50 employees
web-link
http://www.probablygenetic.com/

Funding

Current Stage
Early Stage
Total Funding
$10.87M
Key Investors
Y Combinator
2023-11-01Series Unknown· $10.72M
2022-01-01Angel
2020-05-05Seed

Leadership Team

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Lukas Lange
CEO & Co-Founder
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Recent News

EIN Presswire
New Grant Fuels Major Initiative to Support Rare Disease Caregivers Through Genetic Testing Access
2025-05-05
Company data provided by crunchbase