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Tennr · 2 days ago

IT Specialist

New York, NY

Full-time

Onsite

Entry, Mid Level

$125K/yr - $140K/yr

2+ years exp

Tennr is a company focused on improving the referral process in healthcare by ensuring timely communication and action on patient information. The IT Support Specialist will be responsible for managing IT operations, supporting hardware and software needs, and facilitating onboarding and offboarding processes for employees.

Artificial Intelligence (AI)Health CareMedicalSoftware

H1B Sponsor Likely

Responsibilities

Manage onboarding and offboarding processes: provision and ship equipment, set up software access, and ensure a smooth Day 1 experience

Serve as the primary point of contact for IT support requests, resolving hardware, software, and access issues across Mac and Windows environments

Track and maintain inventory of laptops, peripherals, and other IT equipment; coordinate with vendors as needed

Administer and maintain internal SaaS tools (e.g., Google Workspace, Slack, Zoom, Notion, Okta)

Support integration of new internal tools (e.g., HRIS, CRM, helpdesk platforms) with lightweight configuration and automation

Document IT processes and policies; develop internal knowledge base content for employees

Enforce security best practices, including MFA, encryption, and endpoint management

Help set up and maintain conference room AV, office networking, and shared spaces

Collaborate with People Ops and other cross-functional teams to continuously improve IT onboarding and employee experience

Qualification

IT support experienceMacWindows supportGoogle Workspace AdminTroubleshooting skillsMDM solutionsScripting BashScripting PythonClear documentationSelf-starter

Required

2+ years in an IT support, IT operations, or generalist role

Comfortable working across Mac and Windows devices

Familiar with Google Workspace Admin, Okta, and other cloud-based admin consoles

Strong troubleshooting and problem-solving skills—you enjoy learning and helping others

Strong written and verbal communication skills, with an emphasis on clear documentation

A self-starter who thrives in fast-moving, startup environments

Preferred

Experience with an MDM solution (e.g., Jamf, Kandji, Intune) is a plus

Familiarity with internal tool integrations, scripting (Bash, Python), or tools like Zapier is a plus

Benefits

New, spacious Chelsea office

Open and flexible PTO

100% paid employee health benefit options

Employer-funded 401(k) match

Competitive parental leave

Company

Tennr

Tennr is a healthcare AI startup that provides an automation platform for medical documents.

Founded in 2021

New York, New York, USA

201-500 employees

https://www.tennr.com

H1B Sponsorship

Tennr has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (2)