Apply on Employer Site

Redwood Credit Union · 2 months ago

Auto Sales Advisor

Santa Rosa, California

Full-time

Onsite

Mid Level

$56K/yr - $56K/yr

4+ years exp

Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot. The role involves providing excellent customer service, facilitating vehicle sales, and assisting members with their automotive needs.

Finance

Growth Opportunities

No H1B

Responsibilities

Greet Members and answers incoming phone calls

Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles

Perform a professional delivery of new & used vehicles

Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles

Research, recommends, locates and sells brokered new and used vehicles, as needed

Compare different vehicles to facilitate the member’s purchase of their desired vehicle

Demonstrate and Sell vehicles displayed on the auto buying center lot

Meet with Members to research and analyze their desired vehicle(s)

Organize and arranges timely transportation for brokered vehicles

Evaluate and recommends appropriate financing for Members when needed

Prepare paperwork for the sale of the vehicle and loan

Arrange installation of aftermarket items purchased by Members in a timely manner

Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items

Collect trade-in titling documents and obtain loan payoff information

Gather member information for submission of loan applications

Collaborates with Sales Manager to provide trade-in pricing

Ensure maximum flexibility to assist in a variety of functions as necessary

Record and maintain SalesForce information and use it to produce sales

Implements new CUSO/Credit Union related products and services with other employees of RCU Auto Services as needed

Organize, schedule and arrange the transport of vehicles for reconditioning

Conducts seminars as needed

Provides feedback on marketing efforts

Visits branches/departments to promote the RCU Auto Center location & services

Qualification

Automobile salesCustomer serviceDMV Salesperson LicenseOffice software proficiencyVehicle financing knowledgeProblem analysisTeamworkEffective communicationTime management

Required

Knowledge of types and accessories on automobiles

Excellent services skills

Skill in the operation of personal computers with office software and printers

Skill in the operation of modern office equipment

Ability to communicate effectively both verbally and in writing

Ability to effectively sell automobiles and/or other vehicles

Ability to process vehicle sales paperwork

Ability to coordinate a variety of activities simultaneously and prioritize work

Ability and knowledge to sell automobile accessories, mechanical breakdown warranties, guaranteed auto protection (GAP), and Perma Plate

Ability and desire to work in a team environment

Ability to work weekends

Ability to research and locate new and used automobiles

Ability to analyze situations and recommend workable solutions for Members

Ability to establish and maintain effective working relationships with a diverse group of people

Ability to work a rotating schedule which will include working on Saturdays

Ability to work additional hours as needed to fulfill the goals and objectives of this position

Ability to qualify for and maintain a DMV Salesperson License

Maintain a valid California Driver's License

Ability to maintain insurance on RCU Auto Services' insurance policy

The ideal candidate has a combination of education and experience equivalent to a high school diploma and four years' automotive sales, bank or credit union experience

Benefits

Competitive medical, dental, and vision insurance, mental health offerings

Employee performance incentive plan

Salary Advancement– Merit increase based on performance

401(k) program with employer match

Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

RCU employees are eligible for a 1% discount on all recreational or boat loan products

2% discount off Visas and LOC Loans through RCU

0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

0% interest on garment, fitness, or home office equipment loan of up to $500

100% financing for employee purchased homes!