Videojet Technologies · 1 week ago
Field Service Technician - West Texas
Dallas, TX
Full-time
Hybrid
New Grad, Entry Level
$28/hr - $30/hrVideojet Technologies is a leader in the product identification market, providing essential printing, coding, and marking solutions. The Field Service Technician will be responsible for customer interaction through service and support, ensuring customer satisfaction while managing technical tasks at various manufacturing sites.
ElectronicsLaserManufacturingPrinting
Responsibilities
Create and grow multiple aspects of our business through supporting regional and company goals
Improve customer satisfaction by delivering the highest customer service in our industry
Identifying, owning, and tracking any issues with an account, according to call escalation procedure, to reach resolution
Receive and utilize highly advanced technical training at customer accounts on a daily basis
Manage a customer account in its entirety. Determine how Videojet can increase value throughout their business by offering other services
Support the team by travelling from Chicago to points east to help provide additional coverage for short term gaps
Qualification
Required
Technical Agility- Mechanical, Electrical, Electronics, Pneumatics, Hydraulics, Computer Hardware and Software; having the desire to work with best-in-class technology and learn new skills
Strong Interpersonal and Communication skills. Being able to communicate effectively with all levels within an organization, from front line operators to senior management, and remaining professional at all times. This position requires both written and verbal communication skills
Sense of Urgency - Having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer
Adaptability-being able to think quickly and respond positively to change
Be able to lift up to 50 lbs. and stand, lift, stretch, bend, and squat throughout the day
Must be comfortable with day travel- home most evenings but also frequent overnight travel
Preferred
Technical Degree preferred and/or relevant military training
Benefits
Company Vehicle and phone
Medical, dental, vision and 401k with match start on day 1, no waiting period!
Training and development opportunities
Attractive employee referral program
Paid Parental Leave
Employee Assistance Program (legal, financial, and counseling resources)
Paid time off
Company
Videojet Technologies
Videojet Technologies is a manufacturer and distributor of printer consumables and accessories. It is a sub-organization of Veralto.
Founded in 1969
1001-5000 employees
H1B Sponsorship
Videojet Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (1)
2022 (7)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
John Folkers
Chief Technology Officer
Recent News
"AI 기반 미디어 분석이 해법"···오픈텍스트, 디지털자산 관리 혁신 전략 제시 | CIO
2026-01-13
EIN Presswire
2025-11-08
Company data provided by crunchbase