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Bath & Body Works · 2 days ago

Safe and Secure Ambassador-PEMBROKE COMMONS

Pembroke Pines, FL

Part-time

Onsite

New Grad, Entry Level

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to their customers. The Safe and Secure Ambassador (SSA) is responsible for protecting people, brand, and property in the store environment, assisting in minimizing risks related to life safety and theft through effective communication and education.

BeautyConsumer GoodsPersonal Care and HygieneRetailShopping

No H1B

Responsibilities

Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact. Provide in-store support during life safety, emergency response, and safety incidents

Collaborate with RAPM (Regional Asset Protection Manager) to follow up on safety and security incidents

Problem-solve extreme store events using brand de-escalation tactics

Assist the store team with driving a strong physical security culture by educating and upholding all BBW policies and procedures

Educate and develop the store team regarding shortage and safety behaviors

Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with RAPM and store leadership team (SLT)

Assist in, document, and communicate all merchandise recoveries using BBW tools

Assist with Shrink Protection Program (SPP) assessment follow up and execution on action plans

Submit appropriate documentation in the system for all organized retail crime (ORC) incidents following BBW AP policies and procedures

Work with law enforcement and RAPM to identify and resolve open cases

Assist the SLT with modeling working safely, while maintaining a clean store

Demonstrate a culture of ethical conduct, safety, and compliance

All other duties based on the business needs and direction of the store manager and/or RAPM

All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds

Qualification

Technology adaptabilityEffective communicationTeamworkCuriosityHumilityOperational excellenceBusiness results

Required

Must be 18 years of age or older

Meet any state or local certification/license and/or other legal requirements related to the position

Flexible work availability to include nights, weekends, and holidays

Ability to stand for extended periods of time

Effective communication

Experience in learning and adapting to different technology needs and changes

Strong ability to work independently and with a team

Benefits

Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.

Dental coverage, and vision coverage for frames and eye exams.

Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.

No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).

On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it – daily, weekly, or whenever a need arises.

40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!