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Better · 1 week ago

UX Writer

United States

Full-time

Remote

Entry, Mid Level

$95K/yr - $120K/yr

2+ years exp

Better is reimagining home finance to make it more accessible and affordable. The UX Writer will be responsible for crafting clear and user-centric copy for digital products, collaborating with various teams to align content with user needs and business objectives.

Consumer LendingFinTechLendingMortgagePropTechReal Estate

Responsibilities

Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications

Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives

Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms

Conduct and apply user research and testing to optimize copy for usability and clarity

Edit and revise existing content for improved readability, accessibility, and effectiveness

Document and maintain copywriting guidelines and best practices

Actively participate in design and content brainstorming, usability reviews, and feedback sessions

Qualification

UX writingUser-centered designUser researchContent strategyDesign toolsAccessibility standardsEditing skillsHTML/CSS basicsConversational interfacesUX Writing certificationCollaborative spiritCommunication skills

Required

Bachelor's degree in Communications, Human-Computer Interaction, or a related field

2+ years of experience in UX writing, content strategy, or similar roles OR user research

Excellent writing, editing, and communication skills with a user-first mindset

Strong understanding of user-centered design principles and digital product UX

Experience conducting user research and usability testing

Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows

Knowledge of accessibility standards and best practices

Collaborative spirit; able to work effectively with cross-functional teams

Preferred

Experience in highly regulated industries or localization for global audiences

Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI)

UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group)

Benefits

Day One Coverage – Your benefits begin on your first day, so you’re supported from the start

Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are

Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!

Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses

Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs

Disability & Life Insurance – Provided at no additional cost to give you added peace of mind

Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most

Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work

Company

Better

Glassdoor2.8

Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume.

Founded in 2016

New York, New York, USA

1001-5000 employees