The City University of New York · 2 months ago
Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional
The City University of New York is seeking an experienced Senior Network Services Engineer to join its Network Services team. This role involves the design, engineering, implementation, and operations of enterprise-scale network infrastructure across CUNY’s sites, overseeing the management of critical network components and leading high-impact projects.
Higher Education
Responsibilities
Design, build, and operate the enterprise core network and metropolitan optical backbone, including DWDM/optical platforms and dark-fiber interconnects
Engineer, deploy, and support datacenter network fabrics (spine/leaf, VXLAN/EVPN) and application delivery services (e.g., F5/Netscaler); manage IP addressing and DNS/DHCP via IPAM (Infoblox)
Architect secure, segmented multi-tenant topologies (e.g., VRFs) and integrate hybrid/public cloud networking (e.g., Azure/AWS) consistent with zero-trust principles
Drive network automation and standardization (configuration templates, network-as-code, centralized management) to improve reliability and speed of delivery
Provide technical leadership for service consolidation initiatives (e.g., CUNY Private Cloud, centralized management, and telephony services) in coordination with campus IT teams
Serve as senior escalation point for complex enterprise networking issues; mentor and guide junior engineers
Translate business/technical requirements into architecture and implementation plans; produce HLD/LLD and operational runbooks
Implement and operate core services across routing/switching, wireless LAN, WAN/MAN, firewalls, load balancers, IPAM, and optical systems
Establish and maintain configuration standards and reusable templates; enforce change management and peer review
Monitor and optimize availability, utilization, and latency; lead deep-dive troubleshooting using platforms such as SolarWinds, Catalyst Center and Nexus Dashboard
Provide packet capture support and analysis of traffic flows
Lead infrastructure crisis management and major incident response; coordinate rapid service restoration and post-incident problem management
Own disaster recovery design and configurations for network services; plan and execute periodic DR tests and maintain DR documentation
Develop and review technical specifications/SOWs for procurements; participate in evaluations of vendor proposals and solutions
Collaborate with Security, Systems, and Applications teams to ensure resilient, secure designs and effective change management
Create and maintain comprehensive technical documentation, diagrams, inventories, and knowledge articles
Prioritize project and operational work; coordinate resources and schedules to meet deadlines and service levels
Qualification
Required
A baccalaureate degree in computer science, engineering or a related field from an accredited college or university and five (5) years of satisfactory full-time experience in the design and engineering of complex datacenters, networks and/or cloud deployments; or
A baccalaureate degree from an accredited college or university and six (6) years of satisfactory full-time experience as described in '1' above; or
A high school diploma or its educational equivalent and ten (10) years of satisfactory full-time experience as described in '1' above; or
Education and/or experience which is equivalent to '1,' '2' or '3' above
Demonstrated English language proficiency, including ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for job duties
A Motor Vehicle Driver license, valid in New York State, may be required for some, but not all positions
Until further notice, this position is eligible for a hybrid work schedule
An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position
Preferred
Extensive experience deploying and supporting large, complex, multi-tenant networks using Cisco switching, routing, wireless, and firewall technologies
Expert knowledge of routing and switching protocols: EIGRP, OSPF, iBGP/eBGP; experience with Metro Ethernet
Hands-on expertise with Palo Alto firewalls, packet capture and analysis, and application performance troubleshooting
Experience with spine/leaf and VXLAN/EVPN datacenter networks; integration with VMware NSX and/or cloud networking
Experience with optical networking (e.g., Cisco ONS/DWDM) and dark fiber
Experience with network management and monitoring platforms (e.g., SolarWinds; Cisco ACS or modern equivalents)
Demonstrated ability to lead projects, develop presentations and network diagrams (Visio), and mentor junior engineers
CCIE (or equivalent knowledge) strongly preferred
Benefits
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification.
Employees are also offered pension and Tax-Deferred Savings Plans.
Health benefits are also extended to retirees who meet the eligibility criteria.
Company
The City University of New York
The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.
H1B Sponsorship
The City University of New York has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (5)
2022 (5)
2021 (2)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Recent News
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