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First American · 2 days ago

Commercial Underwriting Manager-Hybrid

Irvine, CA

Full-time

Hybrid

Senior Level

$126K/yr - $168K/yr

5+ years exp

First American is a leader in title insurance and a trusted partner in real estate transactions. They are seeking a dynamic Underwriting Manager to lead a team of Underwriters, ensuring accurate issuance of title insurance commitments and policies while driving compliance and exceptional service delivery.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Manages and sets priorities of the daily operations of a large national commercial services office

Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams

Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements

Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management

Support dynamic sales team with customer interactions relaying underwriting decisions, considerations and education on title insurance products

Serve as an initial escalation point of contact for internal and external customers on underwriting issues

Other duties as assigned

Qualification

Title Industry ExperienceSupervisory ExperienceJuris DoctorCustomer Relationship ManagementPerformance ManagementEffective CommunicationTeam LeadershipCollaboration Skills

Required

Juris Doctor preferred. Bachelor's degree or equivalent combination of education and experience

5-7 years of directly related experience in the Title Industry

3-5 years demonstrated experience in a supervisory or management role preferred

Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships

Strong capacity to communicate the function's vision and the department's direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics

Actively recruits, retains, and develops talent and holds employees accountable for results. Leads change, manages conflict, and fosters collaboration

Drives and models customer loyalty, manages customer expectations, solicits customer feedback, and ensures commitments are met

Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively

Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business