Sneed Coding Solutions, Inc. ยท 2 months ago
Customer Support and Electronics Technician
Spring, TX
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $55K/yrSneed Coding Solutions, Inc. is growing, and they are seeking a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet printers running smoothly. The role involves assisting customers with printer setup and troubleshooting, performing repairs, and supporting installations and training.
MarketingPrinting
Responsibilities
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
Qualification
Required
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Benefits
Paid holidays
PTO
Benefits
Travel reimbursement
Company
Sneed Coding Solutions, Inc.
Sneed Coding Solutions was founded with the belief that coding and marking should be simple for the customer.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase