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Latham & Watkins · 3 days ago

Workplace Experience Agent

New York, NY

Full-time

Onsite

Mid Level

$60K/yr - $70K/yr

3+ years exp

Latham & Watkins is a global law firm committed to hiring and developing top talent. The Workplace Experience Agent will oversee support needs for personnel and guests, ensuring a seamless and productive work environment.

Law Practice

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Miranda Nocera

Responsibilities

Executing effective processes and strategies for managing support to clients in the office and partnering with colleagues to ensure a seamless delivery of services

Implementing an understanding of the firm’s business services departments to assist and/or complete tasks in a timely manner

Identifying and communicating uncompleted tasks and delegating, escalating, and addressing them appropriately

Generating and/or claiming ServiceNow tickets for items needing attention

Assisting peers with fulfilling ServiceNow tickets

Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Qualification

HealthSafety standardsServiceNowTechnology platformsWorkplace experienceCommunication

Required

Possess a working knowledge of health and safety standards and regulations

Demonstrate a willingness to complete all tasks and learn new skills

Display comfort in utilizing and navigating various technology platforms and applications

A high school diploma or an equivalent

A minimum of three (3) years of workplace experience or related experience

Benefits

Healthcare, life and disability insurance

A generous 401k plan

At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure

Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)

Professional development programs

Employee discounts

Affinity groups, networks, and coalitions for lawyers and staff

Company

Latham & Watkins

Glassdoor4.3

Latham & Watkins is a global law firm with more than 3,500 lawyers in its offices located in Asia, Europe, the Middle East and the United States.

Founded in 1934

New York, US

1001-5000 employees

http://www.lw.com

H1B Sponsorship

Latham & Watkins has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (70)

2024 (66)

2023 (65)

2022 (52)

2021 (53)

2020 (30)