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Universities of Wisconsin · 2 months ago

IT Business Analyst III - Enrollment and Retention - Financial Aid

Whitewater, WI

Full-time

Onsite

Mid Level

$68K/yr - $68K/yr

3+ years exp

The University of Wisconsin-Whitewater is seeking an IT Business Analyst III for their Financial Aid Office. This role is primarily responsible for the implementation, enhancement, and maintenance of the financial aid module of PeopleSoft Campus Solutions, ensuring compliance with regulations and improving business processes.

Higher Education

No H1B

Responsibilities

Plan, implement, and support the business and technical requirements of PeopleSoft for the Financial Aid Office

Work with the Financial Aid Office functional staff to determine operational needs and how these needs translate into the functionality of PeopleSoft from a technical perspective. In conjunction with functional staff, this should be done with respect to maintaining compliance with federal and state regulations and with office and institutional policies

Assist ITS staff in the implementation and application of PeopleSoft in the Financial Aid Office. Responsible for all testing of the financial aid module prior to production implementation

Review all regulatory releases, fixes/patches, and updates to PeopleSoft. Report any changes to the campus PeopleSoft Integration Team. Assist in the resolution of any problems that may arise from the implementation of updates to PeopleSoft

Verify that daily operations of business applications within PeopleSoft are functioning properly, with assistance from area-specific staff members. Develop processes and procedures for troubleshooting, recovering, modifying, and improving business systems. Provide support to minimize interruptions in the office’s ability to conduct critical business activities

Develop and test enhancements to PeopleSoft that meet the needs of the Financial Aid Office, resolving existing gaps. Responsible for preparing and submitting modification requests. Collaborate with ITS staff to implement modifications

Prepare the annual processing routine and table setup in PeopleSoft for each new financial aid cycle

Maintain and schedule the necessary PeopleSoft batch processes for the Financial Aid Office in conjunction with ITS staff

Develop queries to extract information from PeopleSoft to facilitate office reporting and processing needs. This includes day-to-day operational and quality assurance reports, mandated federal and state reporting, and various surveys/ad hoc reports as requested

Identify and request Financial Aid Office security and access to the financial aid module of PeopleSoft. In working with the Director, authorize appropriate access to financial aid data for University personnel outside of the office

Prepare procedural documentation for the Financial Aid Office and technical operations

Conduct PeopleSoft training for Financial Aid Office staff and student employees. Assess the need for training and coordinate interoffice cross training

Serve as Financial Aid Office liaison for internal and external service providers and colleagues in higher education. Serve as ImageNow (document imaging system) administrator and oversee other technologies for the Financial Aid Office

Serve as technical liaison to ITS and with various UW-Whitewater administrative offices, including Admissions, Registrar, and Financial Services, as to PeopleSoft maintenance and interfacing

Document and communicate software issues to ITS or to Oracle/PeopleSoft as appropriate

Attend various meetings and provide input on behalf of the Financial Aid Office and UW-Whitewater regarding changes which are being proposed for the PeopleSoft system

Collaborate with other educational institutions to develop and implement technical and functional solutions to common issues and problems

Plan for and test upgrades to ImageNow. Oversee security and setup

Assist with the specifications for ImageNow’s interfacing with PeopleSoft. Maintain ImageNow linking scripts to accommodate workflow processes

Evaluate on an ongoing basis and make recommendations on the office’s technological needs. Assist in addressing technology-related issues with hardware, etc

Attend training and conferences related to PeopleSoft and become familiar with other offices that interact with Financial Aid, such as Admissions, Student Accounts, and Registrar

Represent UW-Whitewater and the Financial Aid Office at pertinent financial aid or technical workshops and conferences

Attend training to maintain current knowledge of PeopleSoft and other supporting software

Qualification

PeopleSoft Campus SolutionsBusiness AnalysisRelational DatabasesBusiness Intelligence (BI)Data AnalyticsMicrosoft OfficeTechnical Experience with PeopleSoftAnalytical SkillsInterpersonal SkillsProblem-Solving SkillsTime ManagementOrganizational Skills

Required

Bachelor's degree or an associate degree and three years of technology-related work experience

At least two years of business analysis experience with complex systems and projects

Experience with client/server technology and relational databases

Experience with Business Intelligence (BI) tools, data analytics, and Microsoft Office products

Preferred

Computer Science, Information Technology, Information Systems, and Business

Knowledge of business processes and Enterprise Resource Planning (ERP) student information systems in higher education, including PeopleSoft Campus Solutions

Technical experience with PeopleSoft, i.e., Oracle, COBOL, SQR, SQL, PeopleCode, PeopleTools, or HTML

Experience and skill in using database tools to create integrated organizational data views, i.e., PeopleSoft Query

Knowledge of computer programming techniques and specifications

Working knowledge of student financial aid business processes or other experience at a higher education institution