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Synthflow AI · 2 months ago

Senior Sales Engineer

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing. The Senior Sales Engineer will act as the technical backbone of the sales organization, helping enterprise prospects understand and evaluate Synthflow’s AI solutions while collaborating with Account Executives and technical teams.

Artificial Intelligence (AI)Productivity ToolsSoftware

Responsibilities

Partner with Account Executives throughout the sales cycle to understand customer goals, challenges, and technical environments

Lead technical discovery sessions to assess fit, gather requirements, and translate them into scalable AI phone agent solutions

Design and present tailored demos, prototypes, and proofs-of-concept (POCs) that illustrate Synthflow’s capabilities in real-world scenarios

Deliver clear, compelling technical presentations for both executive and technical stakeholders

Collaborate with engineering and product teams to ensure proposed solutions are feasible, performant, and aligned with product capabilities

Respond to RFPs, RFIs, and security questionnaires with precision and clarity

Own the technical validation process, ensuring that prospects clearly see how Synthflow can deliver value and scale within their infrastructure

Gather and relay customer feedback to influence roadmap priorities and messaging

Act as a trusted technical advocate who can articulate the 'why' behind Synthflow’s technology and its business impact

Qualification

Technical storytellingAPIsCRMsTelephony systemsWorkflow automation toolsEnterprise sales cyclesAILLMsConversational systemsCustomer-obsessedMotivatedCollaboration