DataRobot · 3 months ago
Director, Account Management & New Business
DataRobot is a company that delivers AI solutions to maximize impact and minimize business risk. The Director of Account Management and New Business is responsible for leading a team to cultivate existing partnerships and acquire new clients, driving customer retention and revenue growth through a deep understanding of customer AI strategies.
AI InfrastructureEnterprise SoftwareMachine Learning
Responsibilities
Drive a strategy for both incremental sales within the existing customer base and net-new business acquisition
Develop and execute a growth plan emphasizing identifying, pursuing, and closing incremental sales within the existing portfolio, while also targeting and acquiring new clients based on the market's adoption of AI
Serve as a domain expert on how customers are leveraging agentic and generative AI
Lead, mentor, and coach a team of Account Managers, ensuring the team is proficient in both incremental and new business development
Act as a strategic partner, engaging with C-level and technical leaders to co-innovate and design AI-centric solutions for both existing customers and potential new clients
Leverage insights and success stories from the existing customer base to develop targeted new business strategies and compelling value propositions for prospective clients
Utilize data-driven insights to monitor client health, proactively identify potential churn risks, and manage growth opportunities
Partner closely with Sales on new business opportunities, and with Customer Success, Product, and Marketing to deliver a seamless, high-value experience that helps customers achieve their AI-driven goals
Track key metrics, including customer retention, expansion revenue, new business revenue, and pipeline performance, with a specific focus on growth driven by AI-focused initiatives
Qualification
Required
Proven experience in a senior account management or sales leadership role, with a strong focus on both driving incremental revenue and acquiring new logo business
Deep understanding of the generative and agentic AI landscape, including customer use cases, market trends, and implementation challenges
Exceptional ability to engage and influence C-level and senior technical stakeholders by clearly articulating how AI-centric solutions drive business value
Experience developing and executing both account expansion and new business strategies that successfully incorporate AI and deliver measurable business outcomes
Excellent leadership, communication, and cross-functional collaboration skills
10+ years in account management, customer success, or sales leadership, including 3+ years leading teams
Bachelor's degree in Business, Technology, or related field
Preferred
Experience in SaaS, AI/ML, or enterprise technology environments strongly preferred
MBA preferred
Benefits
Medical, Dental & Vision Insurance
Flexible Time Off Program
Paid Holidays
Paid Parental Leave
Global Employee Assistance Program (EAP)
Company
DataRobot
DataRobot provides AI technology and ROI enablement services to global enterprises.
H1B Sponsorship
DataRobot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (29)
2022 (19)
2021 (17)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$1.05BKey Investors
Snowflake VenturesAltimeter CapitalSapphire Ventures
2021-06-27Series G· $300M
2020-12-09Series F· $50M
2020-11-17Series F· $270M
Recent News
vcnewsdaily.com
2025-12-04
globalventuring.com
2025-12-03
2025-11-18
Company data provided by crunchbase