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In-N-Out Burger · 2 months ago

Benefits Partner I

Irvine, CA

Full-time

Onsite

Entry, Mid Level

$31.10/hr - $36.50/hr

1+ years exp

In-N-Out Burger is a privately owned and operated fast food company founded in 1948. They are seeking a full-time Benefits Partner to manage the day-to-day operations of the company’s benefits and leave programs, ensuring compliance and assisting employees with their health and retirement benefits.

Hospitality

Growth Opportunities

Responsibilities

Manages full cycle leave administration from the initial notice of the need for the leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and returning the employee back to work

Maintain reasonable communication with employees and managers to facilitate smooth and timely return to work

Drafts and/or recommends revisions to company leave policies to ensure compliance with internal policy and applicable laws

Partners with the Human Resources Business Partner group on matters as needed

Assist employees with escalations or provide general information related to all health and retirement benefit programs to include medical, dental, vision, life insurance, AD&D, STD, LTD, EAP, FSA, tuition reimbursement, 401(k) retirement plan, and other benefit offerings

Answers employee questions about benefit plans for active, COBRA, or retirees in a timely manner

Partners with Plan Administrators, Carrier Representatives and Insurance Brokers to resolve benefit claim or associate billing issues

Participates in the Annual Open Enrollment processed the coordination of annual Health Fairs

Participates in end user testing of the enrollment system

Partners with the Human Resources Business Partner group on matters as needed

Qualification

Leave of absence administrationBenefit lawsMicrosoft Office SuiteCustomer service skillsAnalytical skillsBilingual SpanishCommunication skillsProject managementTime management

Required

1 - 3+ years' experience in group benefits, leave and 401(k) administration across multi-site, multi state locations required

Full cycle leave of absence (LOA) administration experience required

Experience in a fast-paced high-volume environment

Excellent communication skills, both written and oral, are required along with the ability to effectively communicate plan designs, enrollment process and government regulations to all levels of Associates

Must have ability to develop good working relationships with all levels of Associates, brokers and insurance carriers

Professional and confidential in all interactions

Must have excellent customer service skills

Excellent analytical and problem-solving skills

Ability to successfully plan, manage and execute projects

Must be able to handle a variety of tasks simultaneously, self-directed and possess excellent time management and organizational skills

Flexibility to adapt to changing priorities in a fast-paced, high-volume setting

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Knowledge of federal and state laws regarding benefit programs, FMLA, CFRA, ADA, COBRA, HIPPA, ERISA and ACA required