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QuestBridge · 2 months ago

Associate Director, Student Outreach

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$75K/yr - $95K/yr

7+ years exp

QuestBridge is an organization focused on connecting high-achieving students from low-income backgrounds with transformative opportunities. The Associate Director, Student Outreach will design and execute outreach initiatives to recruit and support these students, ensuring that campaigns are effective and responsive to their needs.

EducationFinanceNon ProfitUniversities

Responsibilities

Lead the development and execution of content and recruitment strategies across digital and print channels (email, SMS, web, social media, video, print)

Ensure campaigns align with organizational brand and are accessible, culturally responsive, and audience-centered

Collaborate with key staff across the organization to strengthen QuestBridges’s outcomes and drive team’s efforts to innovate on current programs and processes to drive efficiency and ensure scalability

Foster a collaborative, accountable, and growth-oriented team environment

Oversee strategy, coordination, and execution of general resources (e.g., outreach toolkits, resource libraries)

Become an expert in the team’s project management tools, and create efficient, streamlined systems to optimize workflows

Collaborate with data and systems related teams on program analysis and systems development

Gather and review feedback from various sources, and use tracking and analytics to measure the impact of efforts

Contribute to creation, planning, and execution of new initiatives

Provide mentorship, guidance, and feedback to Program Associates on team (with possibility of management role)

Stay current with trends in education, recruitment, and marketing to innovate outreach approaches

Plan, travel to, and execute small and large-scale meetings, events, and initiatives, both virtually and in-person

Read and evaluate student applications for National College Match, College Prep Scholars Program, and other opportunities

Perform other administrative and miscellaneous tasks as needed

Qualification

College admissions knowledgeCRM systems proficiencyProject managementMarketing communicationsData analysisSupervisory experienceInterpersonal skillsAttention to detailAdaptabilityTeam collaboration

Required

Bachelor's degree with 7+ years relevant professional experience including work that supports the recruitment of, and marketing/communications to, high-achieving students from first-generation and/or low-income backgrounds

Highly familiar with college admissions processes, including recruiting, applications, and financial aid

Exceptional project management and collaboration skills

Excellent interpersonal skills and ability to build relationships and communicate effectively in writing and verbally

Supervisory experience with junior staff or interns

Track record of success in setting priorities, establishing operational processes, and executing on plans with measurable outcomes

Adeptness with CRM systems, technology, and data, with the ability to evaluate and advance current operations

Strong track record of handling sensitive personal information and situations

Strong work ethic, with intense drive to reach goals and contribute to the success of the organization

Warm, positive personality; team player who enjoys working collaboratively with a small team of colleagues

Exceptional attention to detail, and able to maintain focus on the larger picture. Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics

Self-starting, resourceful, and organized with a keen sense of accountability

Able to comfortably adapt in a dynamic environment with changing requirements and priorities

Deep-seated personal integrity

Desire to grow and develop professionally

Strong belief in the mission, vision, and goals of QuestBridge